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November 2024 by Desmond Rowe
Vee was very helpful and polite with helping us with our purchase. Thanks Vee for all your help.
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November 2024 by Aleena Khan
Me and my husband came to this location to look for a couch for our small condo. Sabrina helped us out, and very patiently answered our questions with a cheerful smile. We left satisfied after paying deposit for our new couch.
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November 2024 by Arfa Malik
Sabrina gave us an amazing experience when we came in to buy a couch. Very knowledgeable and she made the whole process a breeze for us!
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October 2024 by Zaid Yusuf
Vee was very helpful and kind
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October 2024 by Vikram Singh
Nazia was the most friendly and helpful sales lady!!!
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October 2024 by Namariq Raza
I'd give them a 0 if I could! Absolutely hideous service. I bought a Dune Convertible Sleeper Chair and once delivered, set it up in my room only to find out the product is defective. I reached out to the store location and was informed a technician will come check the product to fix it. The technician came and played around with it couldn't figure out what's wrong and stated they will be sending a replacement instead which was a new chair again. Once the replacement chair arrived, it had the exact same issue and we repeated the cycle. Only then we were informed it is non-refundable when we asked for a refund as the entire merchandise is defective. I reached out to customer service of the store only to be yelled at by Sabeen. She said "yeah go read on the website" and proceeded to hang up. When reached out to their customer service for further assistance, I received a response on October 8, 2024 letting me know new parts have been ordered and we will be contacted once parts have arrived and technician is available. I have had no update since then. It has been more than month with back and forth of purchasing, getting defective product delivered, getting technician to check then delivering a replacement which was also defective and then asking for a refund on defective product. I do not recommend wasting your time and money here. There are better competitors that offer functional furniture and I recommend taking your money where it's worth it. So disappointed and an absolute waste of money and time.
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October 2024 by Dayakar Rao
Vaidhehi was very helpful while our recent Sofa purchase, she helped us find sofas which fits to our family room and living area with measurements.
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October 2024 by Darren Baker
Raj assisted us today and ensured we purchased the best pieces for our home. His professionalism was reassuring and his eye for detail impressed both my wife and I.
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October 2024 by Heather Torreno
I recently had a great experience with a Manny while shopping for a fridge and dining chairs. He was knowledgeable and attentive, helping us find the perfect fridge that fit our needs and budget. His friendly demeanor made the shopping experience enjoyable, and we left feeling confident in our purchases. Highly recommend seeing Manny at The Brick in Heartland!
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October 2024 by Shahraiz Atif
It was a great experience with Vee! She guided us thoroughly and nicely and really helped us with showing great deals at best buy
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October 2024 by Sufyan Kapadia
Nazia has been a great help in selecting the mattress
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October 2024 by Ronald Ramlall
Vee excellent service
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October 2024 by Anu P
We found a wonderful sofa set that met all our needs. Sohaib was friendly, supportive and informative with everything he showed us around the huge showroom. He was quick and efficient in showing us options and offering suggestions and guiding us to help us find what we wanted. Great service and an overall wonderful experience.
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October 2024 by Dr. Samir N. Daham
I recently bought an LG Oven from this store. I found that they always maintain the latest models in their inventory and run great promotions year round. You can always ask for help from Sarah who will work above and beyond to get you a great deal.
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October 2024 by Munaza Seiar
We came to Brick heartland and Sabrina was a great help in helping us find the right product. She went above and beyond and took her time explaining and showing us around.
