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December 2023 by Muhammad Jamil Akhtar
Nicely decorated store.
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October 2023 by Allison Biggar
Extremely happy with our experience and purchases with Sterling House. We had an overwhelming amount of furniture to buy after renovating our main floor; spent a long time searching websites, and going to stores to get a sense of what we wanted. After our first visit to Sterling House, we had a plan we were confident in. Christina and Peter listened to our ideas and criteria and then shared their recommendations. Their expertise was priceless, from design considerations to comfort and fabric durability. Our furniture was carefully delivered and assembled with no issues. We really appreciate how well they protected our freshly renovated surfaces. The furniture looks amazing, I’m so pleased with the quality, how great the fabrics look and feel, and how comfortable everything is. Highly recommend shopping at Sterling House.
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October 2023 by Russ Barnett
What a wonderful experience. Peter and Cristina were so helpful in ensuring we purchased exactly what we wanted. They took the time to deal with us listening to our requirements. Delivery was on time and professional. My wife and I highly recommend this very professional business.
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October 2023 by Aleksejs Zamurujevs
Terrible service. Took forever to ship a pair of stools. They arrived defective. Now they want a 25% restocking fee to refund as well as charging me for shipping TO and FROM?! Worst furniture store ever!
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August 2023 by Adrienne Van Veggel
I walked into this store by chance. I didn't really think they would have what I was looking for but they did. And Cristina was so helpful! No pushy sales, she just made everything really easy.
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August 2023 by Marc Vejgman
We bought these beautiful kitchen stools from Peter. He and his team gave us great service, and the prices at Sterling House are very competitive. We highly recommend Sterling House to anyone looking for both beautiful furniture and great pricing.
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August 2023 by Ola Cyganik
We’ve been working with sterling house for many years and they are unbeatable in service and quality. Bought a bedroom set from them in Ontario and ten years later it is still in perfect condition. More recently, we moved to Vancouver and worked with Sterling House to have a bedroom set shipped to BC. Smooth and seamless process. Peter was (as always) a pleasure to work with. The bedroom set arrived in perfect condition and Peter even helped trouble shoot during the assembly to ensure everything was done correctly. I am going to remain a life long customer and would highly recommend this company for anyone looking for quality furniture with great craftsmanship!Thank you Sterling House and special thank you once again to Peter!Ola and Mike
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June 2023 by Laureen D'Amico
Sterling is great to work with if you are purchasing something from them, they are eager to help and see the sale through. Once you need to get in touch with them for a repair, replacement, status of an order that was placed, etc., they ghost you. Specifically I have been dealing with Cristina over the past few years as we made numerous purchases through her. Very pleasant to deal with...however does not follow up, and does not return calls or email when she says she will. At this point she has been storing my cushion replacement from the manufacturer for over 6 months. My husband went to pick it up one day, but she did "not have the time" to look for it and informed him she would have it delivered. Also stated that if it was not delivered by the weekend, WE should follow up with HER! That was in March! I have sent emails and she has yet to respond.Maybe once they read this review, I will finally get a response, as this is exactly what happened to a family member of mine. Seems to be a pattern at Sterling House Interiors.
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April 2023 by John Rehman
I just purchased furniture for a third time from this store. Peter and Christina have been a pleasure to deal with over the years. They carry quality furniture at a great value for money. They have always had great after sales service as well and treat me like a friend every time I visit. I will continue doing business with them for many years to come and recommend my family and friends.I purchased a beautiful Decorest sectional and chair from them this time.They also have a great zero percent financing program as well.John R.
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March 2023 by Abhishek Patel
I ordered a L-sectional from them recently. Very happy with the service and quality. The sales person Cary was really helpful in listening to our requirements and suggesting something that fits it unlike other furniture stores who were very keen to sell us their specials and some even going to the point of convincing to change our requirement. Cary spent about 2-3 hours in between 3 visits until we finalized our requirement without rushing us through it. So If you are looking for custom size and color sofa with firm seat cushions on your sofa at a reasonable price, definitely check them out. Not many furniture stores have this option of firm seating and who can customize the sofa for you at a reasonable price. They do. Highly recommend.
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March 2023 by Debra D
Purchased a sectional from Sterling House. The process started of okay but sadly turned into a mess. Not only did they give me a 5 month window that turned into 9 months but when they delivered the furniture the truck had a leak and left a huge oil stain on the driveway. I called the location and spoke to Christine who asked for pictures to send to the head office. I messaged 3 additional times over 4 month span for a response as I was not getting any hence this review. We noticed this the next morning as they came late and it was dark. Told them no one parks at the bottom plus the truck was angled where the front was on my driveway in that very spot. I am sure a few customers as well as their loading dock will have these oil stains. I am also sure their insurance will cover it but to ignore my messages after damaging my property is unacceptable after spending $6000. Would not recommend purchasing from them if they cannot take responsibility. I patiently waited when it turned from 5 months to 9 but damage was too much to accept
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February 2023 by Frank B
We have been shopping at Sterling for years. Quality for sure for a reasonable price. We have furnished almost every room in the house and the durability of everything has stood up to their promises. All this along with knowledge and friendly service, I definitely recommend Sterling.
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December 2022 by Jennifer McLaughlin
I visited this week to purchase a new sofa. Cristina helped me and she was lovely. Very patient and informative. I ended up deciding to wait on this new purchase but when I’m ready I will go back to see Cristina. Store has a good selection and good prices also.
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October 2022 by Read St. Jacques
I have been going to this place for a few years now. Cristina is awesome! 3 couches (different rooms lol), bar stools, coffee tables etc…quality of product is great and the design help is certainly appreciated! Keep it up!
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August 2022 by Michelle Moore
I recently bought a desk from Sterling house in Mississauga and had an excellent experience. I went in to the store looking for a specific desk I had seen online and met Cristina. She was extremely friendly and helpful. During the process I changed my mind several times about what I wanted and became pretty 'high maintenance'. Cristina was extremely patient with me and helped me figure out exactly what I wanted and provided several recommendations. She introduced me to Handstone which is a Canadian manufacturer. I ended up, eventually, choosing one of the Handstone desks which just arrived last week and it is absolutely beautiful and extremely well made. I looked at every desk imaginable in the time leading up to my final choice and couldn't be happier. The desk is also very good value for the money as this line is very well priced for the quality. I can highly recommend Sterling House if you are looking for new furniture. Ask for Cristina...she knows what's out there and will help you find exactly what you are looking for!
