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February 2024 by K Sun
Quick and easy place for shipping or to buy barrels. I was in and out less than 7 minutes. Awesome customer service.
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January 2024 by Dannie Whittingham
This was the easiest experience I have had shipping a barrel to Jamaica Ever!!Will be using them again.
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January 2024 by Maria G
Great service! Professional, HelpfulI’ve shipped with them many times and service just gets better, I would 100% Recommend
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January 2024 by andrina biscette
I am not sure what is going in with this shipping company but horrible customer service. I spoke to a man( he was nice) to schedule the pick up of two barrels. I GAVE HIM ALL THE DETAILS LEFT NOTHING OUT. He gave me a price I thought we where all set but noooo. There comes the driver today and as soon as he enter the door ask for a extra $50. Now I have no issues tipping as I have always tip the guys but before you do anything you ask for money!!! and telling me the price I was giving was just the basic shipping price. What!!. So I called the office and she was beyond rude and telling me the bottom line is the drivers have refuse to take your barrels. What kind of sevice is this. I will 100% let everyone I know to go else where because it looks like all these great reviews are from family and friends. Just Horrible.
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December 2023 by Paul Couchman
Always on time
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November 2023 by Victoria Jno Ville
Never had an issue - Good Service- Friendly Staff . Will keep shipping with them . They came to my house to pick up my barrels when no other company would . All others said “too far” but they did not.Best shipping services to the Caribbean.
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November 2023 by Rosemarie Hardy
I have been using Q-Trex for years. I’ve found them to be dependable and efficient. Best of all my barrels get to Jamaica intact and on time. I will always use them.Very highly recommended!
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November 2023 by Shane Sookram
We’ve been shipping with Qtrex for over 10 years, always a great and easy experience. Customer service is unmatched and they never fail to disappoint. Would recommend everyone to ship with them and will continue to ship with them myself
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October 2023 by Pat Whittaker
This company is amazing. The owner is professional, reliable and honest. My mom is a senior and he gave her a great discount?. I would definitely use them again and recommend to others. Keep up the great work...
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October 2023 by ASN ASN
We have been shipping barrels to Antigua through QTrex for over 16 years.Never a problem.We have shopped around for better prices but nobody can beat their price.We can’t say good enough things about this company. This is our go to.
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September 2023 by Elaine Lall
Miguel is a very nice and helpful guy, he was very courteous and help us out with our product, keep up the good work. Mr. Hardat was very helpful and we will continue to ship with this company.
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September 2023 by Ajay Persaud
I have been shipping with Qtrex International for many years and service was always impeccable. Customer service is always on point, no complaints.
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August 2023 by Mrs. Diop
I guess if you are interested in quality service then go elsewhere. While visiting Canada it was suggested I use Qtrex. My experience with Ravi was great but without him I was left at the mercy of the owner, Mr. H.My items were picked and despite tipping the shippers $30 they threw a hissy fit to pack a bed. Laparkan in the US (much larger company by far) were courteous and packed similar items without a fuss. I will not recommend doing business with this individual who called me to cuss me out because I referenced Laparkan.
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June 2023 by kimmoy foote
So far my experience hasn't been great with this company. They're not able to provide an ETA for when my shipment will arrive and frequently don't answer the phone when I call the Canadian office not a company I would refer to anyone. If your need your shipment to reach its destination in a set time frame it's best to not use this company
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May 2023 by Davin R
I just used this company to ship a barrel to Guyana, and we're extremely disappointed in the results.First, the good. The price was competitive, and the pickup service from our apartment in Vaughan was excellent. The staff were helpful, professional, and worked in a timely manner.The second the barrel left my sight, however, this company changed completely.We shipped in January, with the expectation that it would be received in Guyana in mid March. Fast forward to mid April, and my family has only now received the barrel and contents.We have called them so many times inquiring to the whereabouts of the barrel, and the status, only to receive excuses non stop. First, they are unable to deliver the barrel (even though we paid a fee for door to door service). Then they are short staffed. Then they cannot locate the barrel. Then it is held up in customs. Excuse after excuse, with no end in sight. Then, my family should pick up the barrel. We've received so many mixed messages and this is totally unacceptable. Finally, in the end, they agreed to deliver the barrel.Very very poor service. I cannot believe the amount of time spent on the phone dealing with these people,both in the Canada office and the Guyana office. In 2023, this should not happen.We have used other companies before, and will take our business back to them. You truly do get what you pay for.
