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February 2024 by Amy Girgis
Overpriced store, rude owner/manager, I had a very bad experience shooting at that store, I will tell al my friends to avoid buying from it.
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February 2024 by Nagy Kaldas
If zero star is available, I would have given it to this store. Horrible store owner/manager behavior, rude and not co-operative at all, she refused to fix a price difference between two toys, saying that there is no return, I haven't even left the store, will never buy from it again EVER!
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December 2023 by Amalgamate Productions
Rude staff
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December 2023 by jan t
… okay i am not one to write reviews but this experience genuinely pissed me off. i called in to see if they had a specific toy i was looking for for my nephew and not only was the person i was talking to condescending, but she straight up lied to me??? she told me they had the toy and that it would be available on saturday and mind you i drive an hour to come to purchase the toy and low and behold they didn’t even sell anything like it! the least you could’ve done was check. not cool.
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October 2023 by Mhyte The Guy
Awesome selection of toys and squishmallows!Fair prices and you can find things that haven’t been available in other stores for up to a few years! Great place to grab stuff you’ve missed out on. And definitely a gold mine for squishmallow collectors!Got some resissue beast wars transformers from here for a great price.
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August 2023 by Javaria Hamayun
You guys are such idiots I bought a gun it did not work and then I took it to your store and you guys said you can’t return it and it says on your website if something does not work you take the item I have had very bad experience with you guys idiots
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July 2023 by Tet Capistrano
If I could give 0 star, I would. Their prices is way too expensive, over priced!! On July 13, 2023... My mother-in-law bought my daughter a Squishmallow for $25 that looks like a knock-off. My MIL at her age of course doesn't recognize genuine from fake ones. I was on the phone with her at the time she was paying at the cashier, and 2 seconds after, I said please return it. The lady in cash immediately and rudely said, once you pay there's no returning? My MIL was shocked because it's literally 2 seconds after paying that she was changing her mind, she did not even brought the stuffie outside the store. How can you not take it back? I will surely report this store further to consumer rights and I wish for nobody to experience what happened to us. Please stay away from this store for goodness sake. They will steal your hard earned money!!!
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May 2023 by Emily Demore Bart
Price gouging at it finest !! Better off buying elsewhere.On top of that they open late wasting time !Learn too charge a fair price and time management
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November 2022 by Neerja Tiwari
This is a nice store at Erin Mall where you get a variety of toys! The ladies here are customer centric and quite helpful! If you are looking for a toy to gift or for your toddler i recommend this place
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November 2022 by Sanchit Chandna
Look at Amazon prices before buying from here as there is no refund from this place. Even if the item is on sale it is still cheaper everywhere else.
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September 2021 by Mary T.
Last Monday, I was heading over to Crêpes de Luxe at Erin Mills Town Centre for dinner. I was leaving the second floor of Walmart and had my eyes peeled for the escalator to take downstairs. To my right was Playtime Toys. It is rare for me to do a full stop in front of a store. It is even more rare for me to also audibly say in a mall, "Oh, my gosh!" I saw a ton of Squishmallows. I have been a fan of these plushies for years, but the company saw a massive boom during this pandemic and actually had issues producing more plushies to meet the demand. I have never seen so many Squishmallows in a store in my life. Shortage? There didn't seem to be a shortage here. Although hangry, I took a quick look around. Behind the cashout area were huge Squishmallows. Towards the front of this store, there were medium and small ones. I love the food ones, but have yet to own them because they were in high demand earlier this year and I could never get one. I was in heaven! I had to get some dinner. Once I was happy stuffing my gut with crêpes, I returned to this store and it had closed just after 7 pm. I was oddly not bummed about it. It allowed me to not buy every Squishmallow available and I knew that I needed to return. Yesterday, I headed back to this store. For once, I had some self-control. I wanted to buy one Squishmallow. Which one, though? Although I love the fries and burger Squishmallows, seeing Carlos the crab in a mini version made my purchase easy. I have a larger version of Carlos that I had bought earlier in the year. Being a Cancerian, it made perfect sense to get him. He is adorable, especially his claws. I was so enamoured that I knew he had to be mine. I looked around the store. There was a large wall full of TY beanies. I loved looking at Mr and Mrs Potato Head items. The back wall has board games and fun activity kits for folks of all ages. There are Funko Pop figures, too. It's a smaller selection at this store, just behind the small and medium Squishmallows, but it's pretty good. I went to pay for Carlos. The woman was great. I paid with a debit card. She asked me whether I wanted a bag. I declined and thanked her. Prices for Squishmallows are comparable to those at other stores. This place had a few Squishmallows that were on sale, which was great. I had to get another iced caffe latte from Crêpes de Luxe and returned. I normally don't take food or drink photos with a plushie, but Carlos was so cute that I couldn't resist. No, he will not have his own Instagram account and you won't see him in all my Yelp photos going forward. We can't get the fame get to his head... haha! I learned that Playtime Toys is a family-run business. There are four locations in the GTA. I hope to drop by the one at Hillcrest Mall, which is the closest one to me. I like a store that feels magical when I first walk into it. I felt all that at Playtime Toys. It does bring out the kid in you. I'm so grateful for finding a new store that I like. (379)