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February 2024 by Scott O'Connor
They sold me a Nissan pathfinder that has a faulty 4 wheel drive system. I believe they knew about it and didn't tell me about it. They refuse to fix the problem unless I buy the extended warranty for an additional $2900 on top of the already $22000 I paid for the vehicle. Not sure how this passed the certification that I paid extra for. Avoid this dealership and go yo a reputable dealership instead.
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February 2024 by Dr. David Lam
I recently had the pleasure of working with Carlo, and I have to say, my car-buying experience was absolutely outstanding.
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January 2024 by Baseer Khan
We bought our 2019 GMC Terrain from Sam and Carlo. We had a great experience from start to finish. Definitely recommend !!
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December 2023 by Dharam Singh
I do not recommend this place at all I'd give it 0 stars if I could. The guy that works there named Sam has horrible customer service skills.
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October 2023 by Adam Szocs
Purchased a 2017 Mazda3 with relatively low KMs, amazing condition, quality vehicle. Dealt mainly with Sam, who is to the point and was willing to answer every question I had. Carlo was very professional for the limited time I interacted with him, I trusted these guys through the whole purchase, they didn't feel like salesmen trying to sell me a product I don't need. Respectful of my opinions and let me view/purchase the vehicle at my own pace. They were able to provide multiple options for safety and payment. Highly recommend for a quality vehicle purchasing experience!
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August 2023 by Arthur Lewis
Purchase a car several months ago, have had no issues, very pleased. The whole experience was great, Sam ensured after we made our decision that everything went seamlessly. We are very happy with our purchase and would recommend. Thanks Sam and Carlo for everything.
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July 2023 by Lisa G
Highly recommend! Fantastic guys to work with. Sam and Carlo are very knowledgeable, professional and courteous. The Honda Accord that I bought is exactly what I was after. Right price, prompt service. A-1.
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June 2023 by anjali ahuja
Hate the experience here…there was a white guy with blue tshirt(maybe into uniform)today just now in the lot….I talked to him about cars we asked to see two cars he told us to decide either this or that ..He said we dont show lots of cars eventhough we just asked for only 2 cars to showHow can we decide to see 1 car only and decide to buy that we need to variety of options to go for the final. He even keep on asking same questions in a very rude manner are you financing or you buying? Eventhough we told at once it depends on the price if we go higher on budget we will finance by giving some down…he keeps on saying will you buy today if i show you the car….Like seriously man…Come on…He is not at all meant for customer service jobs man seriously
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June 2023 by Mike B
Just picked up my car from Sam and Carlo, great guys to deal with! Highly recommend them if you are in the market for a new car.
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June 2023 by Andy Sciannella
I purchased a Jaguar f pace amazing condition amazing price and the sales staff Sam and Carlo were great to work with!
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January 2023 by Andrew Wood
The best.Two best guys in the business.Sam and his partner helped me get into my new vehicle.Very smooth,very organized and they know there stuff.Trustworthy.....The list goes onGo find out for yourself!!!!
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December 2022 by Dr. David Lam
Awesome place. Friendly people and staff. Just got my new 2017 Rav4 Hybrid. I would highly recommend Carlo as the sales if you plan to go here. Very helpful and will the best to get you a good deal. Kudos to the whole team. Will buy again for my wife in a few months.
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November 2022 by SAM V
My wife and I recently visited Ontario Car Store for a test drive and choosing our next car, Carlo was the best sales person we have ever seen among all car dealerships that we checked out. He was on top of his job, he knew what he was doing, he respected the customer points of view and he did his best to give us the best experience.
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November 2022 by Mike Alonzo
I have purchased all my vehicles for the last 20 years from Sam and Carlo at Ontario Car Store. They are fantastic to work with, honest and reliable and they hand select their cars so you know you are getting a quality vehicle. Highly recommend!!!
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July 2022 by Cana Dude
CHECK THEIR FINE PRINT! Unlike dealerships, they charge you fees above selling price.1) $495 for finance fee (dealerships don't charge you this)2) $795 for certification (all major dealerships sell certified for $0 extra)Add HST, and those fees alone bump the price to $1,500 more than a dealership!!!Do your homework and compare with dealerships.Personally, I walked on.
