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November 2024 by Tony Lightyear
Got a mattress topper and it saved my back. I highly recommend this brand I've had a run of mediocre beds. I am glad I found this company. All my future beds will have naturelle
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October 2024 by Sam Abdel
The products are outstanding! Health is wealth! I purchsed purchased 11 matrsses to date! John is so knowledgeable and caring and helps you save! His delivery team are professional and beyond accommodating. It's been such a pleasure thank you guys!
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October 2024 by Tom C
Let me save you the time and energy! Buy your latex mattress here!
My wife and I bought a mattress last week. We are amazed by the difference in sleep we are getting by sleeping on a high quality latex mattress! My wife has even noticed that my posture has improved!
I only have positive things to say about at the customer service and quality of the mattresses at Naturelle Organic Beds. I’ve been to the big name a mattress stores where they try and sell you things you don’t need. You can’t even compare these big stores to Naturelle Organic Beds. Everything is tailored to you, it’s like having your personal bed tailor. I can be pretty particular some times, my wife knows, and I felt John genuinely cared for me by the amount of time and effort he gave me. There was no sales pitch, no pressure for other products, just what I asked for!
I have put in days of research on finding a latex mattress and wanted to do a DIY latex mattress to save money. This is the best quality, service, and prices I have found anywhere especially in Canada! We are blessed to have this gem here. I even drove 3 hours to get there! So you are fortunate if you live in Toronto!
I would recommend making an appointment for anyone seriously considering a latex mattress. They have mattresses custom for every body shape and size. And we’ll be buying one for the baby crib soon.
October 18, 2024 Update
Fast forward 7 years... we bought a baby crib mattress, and just bought another 2 juvenile mattresses back in June of 2024 for our growing family. This is my honest review. The bed from 7 years ago has not changed shape or degraded in anyway, it feels the exact same as when I first bought it. When we go away or stay at hotels I can't wait to get back to my own bed because nothing else comes close. The children have been sleeping on there new beds for 4 months now. Our one daughter with asthma stopped requiring maintenance inhalers every night and is taking them significantly less. Both are really enjoying their beds. We will be looking to buy another 3 juvenile mattresses for our growing family. Another thing that hasn't changed over the last 7 years is John's friendly, kind, honest service. I have yet to meet anyone as loving and kind in customer service as John. All my children loved him after they just met him. Thanks for servicing us!
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October 2024 by Judy McLellan
I have never raved about an online purchase before but in this case I must. The attention to detail, the rapid service and the wonderful quality of your product is unmatched. After months of lying awake in pain to be able to sleep again is just amazing to me. Despite having a slipped disc I sleep and wake up without pain to start the day. Thank you so much-I can’t say enough good things about the entire transaction!
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September 2024 by Martin Braithwaite
First latex mattresses are phenomenal and really the gold standard standard of mattresses. Natural, hypo allergenic, cooling, supportive, etc. you name it. Second, Naturelle in Mississauga has been incredible for our last order of 3 mattresses. 110% would recommend.
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July 2024 by Rimoun Owais
What wonderful people to give my business to. I dealt mostly with John, who was just a great human and very patient. He helped me understand how to make a smart purchasing decision as we were very new to organic latex mattresses. We only buy our mattresses from naturelle moving forward. Support this awesome small business!
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July 2024 by Catherine Duong
Exceptional product. I ordered the extra firm 6 inch, but it was too firm. Extra firm mattresses are not qualified for exchange but John was very nice to get it approved for an exchange. The firm turned out to be too soft for me so I exchanged back to the old extra firm (which this time I had to incur shipping cost of 150$ which isn't bad because these mattresses are so heavy!). The Customer Service rep for exchanging took 2 months to finally process my 2nd exchange! But John was very nice to push for everything to go through!! Truly appreciate customer service from John.
Extra firm mattress feels a tad softer than sleeping on a sleeping mat on the floor. It does take a month or 2 to break into it. There is a latex smell but it's very minimal. Highly recommend!
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June 2024 by Margo Nieman
I had to get a second one of these pillows for my cottage! I’m a big fan of them, they conform perfectly to fit my needs and there is no smell! Great product! It’s been a pleasure to deal with John.
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June 2024 by SEN XRP
Experience unparalleled customer service alongside premium-quality mattresses crafted to perfection. Discover unmatched value with their full range of organic certified latex mattresses, all at prices that redefine affordability.
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June 2024 by Dick Jones
We love our naturelle mattress. Glsd we made the putchase
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June 2024 by Dwayne Lapierre
Thank you naturelle we love our green tea mattress, best prices in Canada. Service is good, free shipping
Recommend them to anyone looking for a true organic latex mattress
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June 2024 by L P
These guys sucker you into leaving a good review for a free pillow. Hence all the good reviews. The bed comes in a box. It's 100 lb for a twin size, my body goes numb on the pressure points and my back is sore every morning. It's been 2 yrs since I bought it and now that I realize the price, $1200 for an uncomfortable twin is ridiculous. That's my fault. Do people really need an organic bed with all the other toxic stuff in the world? No. You're not going to live longer, buy something that is comfortable.
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June 2024 by C Roberge
I bought my mattress on 2023 and am so impressed. I wanted to wait to see how it held up before reviewing. I can say it is a high quality product! I have tried many mattresses and have finally found the perfect one. I just ordered and received my first pillow from them and can't wait to use it tonight. I'd rather spend a bit more money and have a product that lasts and is comfortable, then waste any more money on traditional mattress. Shipping is fast and customer service is amazing. Being organic is also a huge plus!
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June 2024 by Dave Downey
Love our new naturelle mattress
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June 2024 by Cecelia
Bought a king size mattress, two pillows, and a mattress protector. They accidentally sent me a queen size mattress protector, so I called but nobody answered. A minute later John called me right back, I explained the issue to him, and right away he apologized for the mishap and is sending me the king size one. I am so beyond impressed with their service and genuine care for their customers! The gentleman who helped customize my mattress initially was also super sweet and friendly. The mattress and pillows are also extremely comfortable; makes it super hard to get out of bed now! I recommend them to all my friends and family, and am now a customer for life. Much love for Naturelle
