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January 2024 by Carol Arida
Excellent
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December 2023 by Margaret Wong
A Canadian-based fashion brand, Melanie Lyne offers everyday styles & special occasion outfits & accessories here in the Heartland area of Mississauga, Ontario, Canada.
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December 2023 by Mariam Madi
I was sent to this location from another Melanie lyne store to make a return. I got there at 5:25, 35 minutes before closing and they refused to return my product even though this is my third attempt at returning this item. Nothing wrong with the item but apparently “they have too much paperwork” and it’s just not convenient for them I guess. Worst customer service ever.
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December 2023 by Allan Aylett
Just want to thank Halla at Erin Mills Town Centre for her great customer service.Joan Aylett
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October 2023 by Sandy Rafla
Althea is the best sales associateShe did her best to find my size of the dress j like in all the stores, she was willing to ship it from Bc or QC. Thanks for making my first shopping experience from Melanie Lyne great, i will sure be back
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September 2023 by M G
Atleia is the best and sweetest sales associate. Thank you so much for the great experience.
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September 2023 by keerthana sivakumar
Most disappointing! The staff in this particular store will smile, give utmost care and attention until you (for valid reasons) need to make a return.Initially, my sister and father visited the store and purchased a dress that looked very pretty. Encouraged by their positive experience, I decided to buy one for myself right away for an event that was in a few hours. So I made a joint visit with my father, we invested considerable time to choose the perfect dress, aiming to look and feel nice. Despite that, a decision was rushed, and I ended up not liking what I bought. So I went back to the store a few days later when I managed to find time, to return the dress. I was expecting to have a positive reconnection with the helpful ladies who assisted me during my earlier visit BUT I was ended up being treated awfully by one of them. She made me unpack the dress myself while she wanted to take care of another customer (which is fair but the tone was oddly unpleasant) When I explained to her the reason for my return (that it was lengthy and it didn't look good), she interrogated asking couldn't I have hemmed it instead. She also made a curt inquiry about what I ended up wearing to the occasion to which I responded saying I used my back up.I genuinely appreciate the assistance provided during the initial visit, but it DOES NOT justify the rude treatment and disrespect when customers exercise their right to return a purchase. The attitude and demeanor of the staff was exactly the opposite when I came back for the return. If a return is frowned upon, then why such an option is provided to customers in the first place?It is my hope that the employee professionalism is reviewed.In all honesty, I offer those ladies my respect and I expect it to be returned. The lady certainly didn’t seem to even want to exchange a smile as I left the place. I am not interested to visit the store again. I felt awful during and a little after that whole interaction.
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July 2023 by Jacqueline Gierczak
Great service but stock lacking - summer dresses.
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May 2023 by Sohair Mansour
Great place, staff and good deals
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May 2023 by Cristina Vasilenco
Great customer service, both ladies who work in the store are very attentive and helpful! Beautiful dresses selection for special occasions. Also jewelry and accessories to choose from.
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January 2023 by Amanda Farrell
Excellent customer service!
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December 2022 by Deborah Towey
Hala the manager at Melanie Lyme is amazing! She has great fashion sense and makes my visit to the store very memorable ?
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August 2022 by Liz Grainger
Always love the ladies there, so helpful
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July 2022 by Bart Catania
Very relaxed shopping experience.
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July 2022 by Aseret Vazquez Garza
Love shopping at Melanie Lyne.