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March 2024 by Chelsi Hughes
***Response to owners response: the car was brought in by my husband so my name wouldn't be in your database. I already gave you an opportunity to rectify the problems created by your mechanics, you tried to charge for fixing your mistakes & the problem persisted even after you "fixed it" I brought it to another mechanic this week that actually fixed the car & was told the work your company did was poorly done & I was charged a fraction of the price I was ripped off for by this company. I paid $400+ & absolutely nothing was done to fix the car. If you want to rectify this you can reimburse the money I paid for your mechanic to do absolutely nothing to my vehicle as I will never let one of your mechanics lay finger on any vehicle ever again.Original Review: Worst auto body shop on the planet. Clueless and shady. Two times misdiagnosed my car. Charged to fix a problem and then sent me home in a shaking car with the engine light on dangerously. Said they would fix it. E-Transfer transactions. Staff are rude and inconsiderate. Bottom line, do a better job if you want a a good review.
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March 2024 by Mas Tabrizi
First time dealing with them and I cannot say how much they impressed us. Very professional and upfront with everything. Service done by timely fashion. Great communications and friendly customer service. Will definitely go back for future work.We used to go to the dealership for service and they're as good if not better.Thanks Jacob and Thomas.
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February 2024 by Amy Tran
We brought a vehicle in for a safety and diagnostics related to an engine issue. We worked with Jacob, who was very efficient, thorough, and took the time to explain the process of options and repairs to us. When we came to pick up the vehicle, staff took the time to explain what had been done. It was a pleasure to work with respectful people who uphold integrity and honesty during a stressful period in our lives. We highly recommend the team at MARS!
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February 2024 by Andrew G
Family business, well equipped, reasonable pricing, can handle high end vehicles (i.e. porsche), fantastic service.
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February 2024 by Kyle Kennery
My family and I have been coming to MARS for the last decade, service has always been exceptional. Jacob is very thorough and advises only what really needs to be done. Also like how they custom build a maintenance plan for our vehicles, allowing us to budget accordingly. MARS is top notch & I highly recommend, 10/10
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February 2024 by Tegvir Grewal
Great service, one of the best auto shop
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February 2024 by Lou Bandiera
Great fast and efficient service. My car needed a new battery and they got me in and out on the same day. They provided a shuttle to and from my home. Good communication by Adrian when arranging the appointment, drop and pickup, and Jacob followed up next day by text to make sure all was good. Jacob also answered my numerous questions the following week about potential future service costs for a used vehicle we are considering purchasing. Very glad I found a local shop that provides great service.
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February 2024 by Kevin
Went for an oil change and they are very thorough. Details about any issues found with photos texted and emailed to me! Would recommend their shop for everything! Friendly staff too!
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January 2024 by Chris Martin
I was in today for an oil change. The service was top notch and professional from the moment I dropped the car off to the time of picking up my vehicle. They even provided a free shuttle service to and from the shop. They also provided and performed a free thorough inspection of my vehicle and provided a digital report and pictures with the status of my vehicle and its performance sent directly via text and email, which my usual dealership does not provide or offer. A Nice modern and clean shop/facilty. I will definitely be back and highly recommend MARS to anybody needing auto repair services.
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January 2024 by Hudson Oliver
Used mars to get my oil changed on my pickup truck and said I needed it done fast. It was done within the day professionally. I was also very pleased by the owner Jacobs customer service aswell as staff.
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January 2024 by Rishi Gera
My wife’s ford escape had 2 flat tires. Bad luck! We decided to tow the car to Meadowvale auto repair thinking we will try out an independent shop rather than ford dealer who we normally go to. The service we got was fine but the bill was ridiculous. $215 including taxes for repairing 2 flat tires. That’s more than $100 per tire!!! You can judge for yourself if that’s rip off or not!! And it’s for a regular ford, not a German car that needs complex work to remove and repair tire. We will take our business elsewhere. Our hunt for a reasonable local auto repair shop continues!!!
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December 2023 by Loi Chiem
Jake and his team really helped me out today. They were friendly, knowledgeable, and really helpful. I got everything I needed fixed done quickly. They also provided suggestions for future repairs. And I got a free shuttle that brought me home so I didn’t have to sit at the shop. Thank you MARS!
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December 2023 by Vivek Viswanathan
This is my first visit and I was really happy from this visit. I was greeted very friendly and the service was just great. Andre took care of me so nicely and not to forget Richard was awesome in shuttling me up and down. Overall very happy so far…
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November 2023 by Matthew Goulart
Impeccable perfection. A team of consummate professionals. Swift and efficient service, all completed in a single day. Jacob and the entire team embody honesty and transparency. Beyond that, the shop impresses with its exceptional cleanliness. The quality of work and overall experience surpassed all expectations.
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October 2023 by Jeremy Dang
Very clean place. Jake is very polite and professional. I got a height adjustment done along with a wheel alignment. I was bummed out that when the job was done, there were oil stains on the seat, armrest, and body. I had to take it to a local detailer to clean the car.
