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May 2024 by Aaron Pereira
I went in on May 23rd at 330pm for my birthday small cone. The employee was great, very nice and friendly but the manager was the problem. To begin, I'm not sure if it's considered "False Advertisment" but that's basically what it feels. I got the email stating that I could go in an get "1 small free cone" but instead received "1 half free cup with only 3 toppings". I understand that it's a free cone but then say that in the email. Tell us exactly what we are getting in the email instead of going there and arguing with the staff where they just reply with "it's company policy...."Now to the manager. So I got my ice cream and the employee asked cup or cone and I said cone (As it says in the email) The manager then told her employee to put it in the cup...but she did not say anything to me to explain why I just asked for 1 thing but she purposefully gave me a different thing. Now as I'm getting my spoon she (the manager) says while I put this in the system, can you scan the QR and write a review. I was already annoyed with her but said it's fine. it's my birthday let it be. I scanned and noticed it was asking a bunch of questions so I said let me get out of line and I can do it in the car. THIS LADY WOULD NOT LET ME LEAVE. She repeated asked me if I did the review and for me to show it to her. The unprofessionalism was mind boggling. She asked me multiple times to do the review and to show her all this while holding up the line. I checked the email for the free cone to see if it was a mandatory thing and showed her the email but she kept insisting. I finally just had to walk away because she was so demanding. I can't imagine how many other customers she has pulled this tactic on, making them so uncomfortable/bullying them into doing the review. well here is your review. It's not the one you wanted but it's the one you deserve.
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May 2024 by Kelly Muskus
Great ice crams and excellent attention. Shivi is the best!
Kid-friendliness: Great
Wheelchair accessibility: Great
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May 2024 by Pinder Singh
Great service and awesome good options!
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May 2024 by Simran Dhaliwal
Great service! Preeti was very kind and helpful and helped us quickly
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May 2024 by Zoha Hassan
Preeti who served us! She was amazing ?
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May 2024 by Itsyecow
Went in for my mom's birthday for a free small ice cream. They stalled for so long and made her leave a review so that by the time she was done, the ice cream was completely melted. Food has always been good here but the workers have gotten so lazy. Very unprofessional behavior.
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May 2024 by Matt ___
Great ice cream, got a free birthday cone.
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May 2024 by Mayur Manchekar
The ice cream is really good and the staff is friendly. Enjoyed the Ice cream
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May 2024 by Jennifer U.
My husband ordered an ice cream cake for mother's day for me. We don't get it too often, as it's a bit expensive, but worth it! We usually order thr midnight mint, but tried the chocolate peanut butter cake.When I went to cut the cake yesterday, I noticed that the woed "mommy" wasn't spelled correctly, it was missing an 'm'. My husband also picked it up on Saturday, not mother's day.For such an expensive cake, you would think that everything was done correctly. They asked how they wanted the cake decorated, and he said the same as the picture, but, this too, wasn't decorated correctly.The cake itself tasted good, however, for an expensive cake, the staff should take their time and pay attention to detail properly.
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May 2024 by Prachi Shah
Even after all this years, marble slabs holds the value, especially for new customers; people like Shivi, who actually explained the different flavors in details, thus making a difference. I believe people like her improves the brand value.
Vegetarian options: The lady was very descriptive about the ingredients and also warned us nicely that certain flavors contains animal products. Hence forth it's a very safe place for vegetarians/ vegans to give it a try.
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May 2024 by Islam Abu-Jamous
Very cute! and the sever helps you decide on what toppings to add
Vegetarian options: so gooof
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April 2024 by Saad Faruqi
Good ice cream… had coffee ice creamWith nute … great service by shivanshi
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April 2024 by Shazia Ahmad
What is better than a free small cone in your birthday?
Vegetarian options: There is vegan ice cream too
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April 2024 by Stefan Wood
Great Customer Service :)
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April 2024 by Karyn Bricks
Friendly staff yummy
Vegetarian options: Vegan option
