-
February 2024 by Phil Norton
It's three hours away from my home in Prince Edward County but it's a treat each time I stop into the store and speak to the enthusiastic and knowledgable sales people. I can think of 4 individuals in particular over the years that have been willing to take time and explain and suggest sensible affordable products and workarounds, sometimes even referring me elsewhere such as for camera repairs. What I have found is outside of their retail store profession they are also working photographers and videographers so their experience lends well to their in-store recommendations.
-
February 2024 by Umar Taiyab
Peter at Henry's was great! Very helpful! Would highly recommend anyone looking to buy camera gear to go to this location and speak with Peter
-
February 2024 by lijo kunjappan
Very friendly staff
-
January 2024 by Sunny M
One of the best customer support i have ever seen. Although i couldn't get the part i was looking for but the confidence given to client, the help and Cooperation by dealing in most positive way was outstanding, remakrable and leaving an impact that if i have to purchase anything, i would be revisiting them for sure.
-
January 2024 by G.R.D.
I’m late on writing this, but many thanks to Enrico for helping me find the correct SD card for my new dash cam!!Very personable & efficient service!
-
January 2024 by Michael Tam
It's my first experience of having larger prints ordered online at Henry's Photo Centre to be shipped to the Mississauga Heartland location. The prints were good quality except for the parameters of brightness and contrast were underexposed compared to the view on my properly calibrated IPS monitors.I was advised to bring a sample of the print together with the Jpeg data on a USB to the store to speak to the manager on this issue. It was a pleasure to meet with Randy, the Mississauga Heartland location manager, who listened through my concerns before suggesting solution to find the proper exposure balance between the images appeared on a backlit monitor verses the final appearance on the prints.He patiently assisted and guided us on the Fuji print kiosk for several 4x6 test prints until we found the satisfactory parameter adjustment before resubmitted the entire order online to be reprinted without charge. Such attentive customer service was truly exemplary within the retail photography experience.Thanks again to Mississauga Henry's store manager, Randy for his dedicated effort towards customers satisfaction. We will surely return for our future printing needs.
-
January 2024 by Lakshmi Sreenivasan
Amazing experience with Enrico ! This guy is an asset for Henry’s ! I’m glad that we got enrico! Great experience!
-
January 2024 by Quentin Wong
Was inquiring about camera stabilizers , Enrico was really thorough and helped me find a solution to my specific scenario! Thanks
-
January 2024 by Becker H
Lost trust - unnecessarily rack up bill to get more money out of you
-
January 2024 by Dylon Mendanha
I took passport photos the other day, The staff was extremely friendly!
-
January 2024 by Mohamed Aboelsoud
The worst customer service I have had in my all businesses ever zero care ……Just buy your stuff and they will throw you out
-
December 2023 by Raju Patel
Great customer service!! Morgan associate who helped us was very knowledgeable and had answers to all our questions.
-
December 2023 by tor tom
Bought a camera. It was a demo model. Reserved it a day before. Unfortunately the person I dealt with on the phone did not make sure everything is included in the box and as it turned out, battery was missing. Pretty essential ?. Anyway Peter L. was quick thinking and discounted the price of battery which I agreed with. Subsequently he sent me some helpful info regarding certain functions of the camera, I was not familiar with.
-
December 2023 by Russiannic photography
Always popping into the heartland and oakville/dundas location to have a look at their used canon products. Always good products. Had a fault with a used canon camera and they gladly swapped it for another one without any issues.
-
November 2023 by Maria Jessica
Richard was very kind and knowledgeable when he helped me put the film roll in my camera. This place develops film which I didn’t know of! A little pricier and takes 3 weeks than Downtown Film but if you’re closer here then it works.
