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May 2024 by Mohit Kochhar
I ordered an x-large Shahi paneer pizza with toppings like sausages and pineapple.But I received pizza without toppings.All the pizza was tasteless for me. I just wasted my money.When I called them about that issue, they told me to call Uber support.It was a very bad experience.
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May 2024 by ABHISHEK SHARMA
One of the standout aspects of Gino's is the value for money. The prices are very reasonable, especially considering the high quality of the food.They offer substantial portions that are perfect for sharing or enjoying over multiple meals.Gino's Pizza offers an exceptional take-out experience with delicious food, excellent service, and great value.Whether you're craving a classic pizza or looking to try something new from their extensive menu, Gino's is definitely worth a visit.
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May 2024 by Kinjal Pandya
Had a terrible experience today at this very good pizza store, we have been a loyal customer at this location for a long time but today (may 18, 2024 5:30 pm) we encountered a terrible customer service. I placed an order online and an indian girl i dont know her name but she has a dark skin tone took my order. I ordered 1 large and 1 small cheese pizza for $20 but she didn't told me that pick up special was 2 large pizza for $20. When we went to pick those pizzas she accused me that i didn't listened her conversation and disconnected the call! Than she agreed to offer 2 large pizzas as only 1 pizza was made to which i agreed than she charged $28 which i paid without seeing. Than i asked for bill which she didn't gave and started saying i charged you some extra 1 dollar which i will return but i was still confused why not $20 +tax to which she got annoyed and started getting irritated and she literally threw unnecessary attitude by holding her forehead n all... i clearly told her i dont want my money back you can have it but atleast explain me to which she once said i am not charging you for small pizza than on other hand she said you have to pay for small pizza. When she crossed $4 for cheese pizza on bill which she didn't gave us why should we pay n we didn't even want that free pizza. Being in customer service industry i told her its okay mistake happens as store was busy to which she replied it wasnt her mistake, it was mine!!! I was blown by her answe n attitude.Plz owner think twice before having her continue as you can hire 100 times better ppl to hire. The guy wearing turban stepped in and was very soft spoken n returned us that extra money that she charged before. Kudos to him n whole team except her. She was not ready to own her mistake despite me being on her side that mistake can happen. No doubt the gentleman with turban who made pizza was excellent but that lady spoiled our mood.Owner plz che audio n video footage to confirm.
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May 2024 by Peter Harris
This Gino’s has a pickup 2 large pizza 6 topping combined total deal for $20 bucks that can’t be beat PERIOD! The pizza dough is made fresh from scratch in house not from a mass produced factory! The sauce is good and a tiny bit sweet VERY NICE! Toppings are fresh as well. Great pie at a fantastic price but only at this location as far as I know! I go here rather than my local one cuz my local one doesn’t offer this deal. STUPID EH! Anyways try it you’ll not be sorry you did!!
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May 2024 by Hassan Nasir
Not sure why but they put very little cheese on the two medium pizzas I purchased such that it wasn't even enjoyable.
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May 2024 by Simran Sidhu
Pizzas are well made. Staff is amazing. Deals are always better than pizza places around. Must visit. #
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March 2024 by Arpit Bhagat
My second experience at this venue. Nice people but order is never ready at prescribed time. To a point that they will start preparing once you reach at the location.
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March 2024 by Sk Kumar
Food was good. Busy place. Even though they said, 15-30 minutes, It took just over one hour to get the pizza.
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March 2024 by Habib U
Shame on Gino's PizzaNot checking on them.they are very disorganized and
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March 2024 by M K
Long wait
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March 2024 by Anwar Bussaruth
TO ALL MUSLIM CUSTOMERSDo not buy pizza from this store. I ordered Halal peperroni and i was given porc for my son to eat. When i went to return they were not able to provide any Halal certificate and i was told if i have any issue go to head office.I will take this forward to the Halal Monitoring Authority and make sure their halal certificate is revoked ASAP.
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March 2024 by Reezwanah Bussaruth
My worst experience ever. On my first purchase at the store I was told they sell only halaal. Today I ordered 1 medium halaal pepperoni pizza. When I opened the box I had a weird smell. When I was feeding my son I couldn't resist the smell. I called them and to my great surprise they gave me pork pizza. There's a woman there she was so rude. Not even sorry she gave us pork pizza. To all Muslim customers please do not buy from there.
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March 2024 by thazni kassim
Please do try there pizza and chicken wings.every pizza is too delicious ThankyouDo give it a try amazing spot for food
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March 2024 by Mohammad Amaan
I ordered 2 pizza. They made the first one and put it on the side. The 2nd one came 15 minutes later. By the time I reached home, they were both cold and went into the garbage. There's something called common sense which some people do not use. Why they were made 15 minutes apart ? I have no idea. Anyways, last visit to this location. Needs some serious renovations. This location is falling apart.
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February 2024 by Hammad Khan
Gino’s pizza at 735 Twain Ave is honestly one of the best franchise operated locations to satisfy that pizza craving. Price is good, service is great, halal options for meats make a huge deal (for me) and the most important, the pizza taste remains consistent, time after time. You’re never left guessing how will it taste this time. I would recommend to anyone looking for a pizza spot to call their own. They came in clutch for superbowl weekend as well, with all the demand, they committed to the time I asked to have ready by. Bonus points for that.
Dietary restrictions: Halal options available upon request
