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February 2024 by Ayman ElFaramawy
Over many years, I chose to deal only with Dixie Toyota and only with Mr Hani Fam, such a wonderful person beyond words could describe. The quality of great above expectation collaboration that you will feel that you’re a family.It was our cordial experience with Sales & Leasing Consultants Mr. Hani Fam, Zoe Chatzidakis and Ken Wong whose helped us sealing the deal for my new Toyota. We have been to the Dixie Showroom a couple of times to look at the new High Lander and we found the "right" people whose are comfortable to deal with. Mr. Hani talked to us as if we're family. As I recall, for the first hour or so, we didn't even talk about the car but about life in general. Besides, he didn't have to convince us about buying any car because we need one, rather, we discuss what we are really looking for and we reached to the right car choice that meets our family need. As a matter of fact, Toyota was my first car I owned. We are very satisfied with the experience and quality of service at Dixie Toyota. We look forward to getting to service the car in Dixie Toyota dealership.
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February 2024 by Michelle Chu
I came in looking to trade my vehicle to get the new Grand Highlander and the sales associate - Frank told me they do not do trade ins. On top of that his customer service was the worst. Gave me no information on purchasing the vehicle. They need to hire new staff or train their staff on better customer service. They deserve ZERO stars not even 1.
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December 2023 by lw9 cc
Good Maintenance, bad sale. I am a long time Toyota owner and has been going to this dealer for regular maintenance for more than 5 yrs. No bad experience.However I called in month ago and expressed my interest of buying a new Sienna. The sale person directly responded with "Why you bother and there is no chance". I mean I know there is a long waiting list and I just want to know the process/start the process of getting one. But this answer shuts the door for me without the explanation of why I should not bother to get a Toyota.In the end I bought a new car from other car brand and still don't know how to get a Sienna. Great Job sales department at Dixie Toyota!
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December 2023 by gabriel guevara
All went well fast delivery.also would like to thank jody and tanveer for their help getting our new car ready. Thanks toyota!
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December 2023 by Parth patel
Am writing this review to highlight my experience with Dixie Toyota. I recently purchased a Camry 2024 from them and I must say that the overall service was excellent. To highlight a few; the employees namely Jody, Allen and Imran were extremely professional and knowledgeable. Their valuable suggestions regarding the upkeep of my car was of great help. Moreover, the waiting period for my car was almost 10-12 months, but they delivered it within 2 months with all the customisation and accessories that I had chosen especially the red interiors. In addition to that, they also helped in getting the financing done within few hours which was a surprise for me as a newbie in Canada. Overall, the experience at Dixie Toyota was a pleasure and I expect their after sales service to be at par. I will also recommend my friends, family to visit their showroom.Thank you Dixie Toyota and special appreciation to Jody Glaser and Imran Riaz.
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November 2023 by dothu lenguyen
Last July 2023, my husband & I came to Dixie Toyota to shop around and we meet Jody for the first time. Then in august 2023 we came to another Toyota to book for the 2023 Highlander. We waited for 1 year we still couldn’t get the car then they asked us to wait more. We decided to cancel our order.October 28,2023 we came back to Dixie Toyota just for a quick look to see if we are lucky or not. And we meet Jody again for our second time. He showed us the new 2024 Grand Highlander XLE and that’s what we were planning to get. We have 3 big kids and with the 8 seats SUV that’s perfect for a road trip. We came home thinking for 2 days then my husband decided to call Jody that we going to buy the Grand Highlander as a gift for our 25th Anniversary. Thank you Jody & Allen for your kindness & help us with paperwork and explaining to us all the features of the car. We are very happy with the Grand Highlander 2024.Sincerely,Le’s Family
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October 2023 by Vaidehi Trivedi
I traveled from Timmins to buy a car and I couldn't be more pleased with the exceptional service I received from Jody and Allen. Their support and expertise made my car-buying experience smooth and enjoyable.
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October 2023 by Gayantha Lakmal
Ivan Oorloff at Dixie Toyota was exceptional in helping us choose our first car. He exhibited a high level of professionalism, guiding us through the entire process. Ivan's expertise and commitment made our car-buying experience smooth and enjoyable. We're truly grateful for his outstanding service. Thanks, Ivan! Thanks TOYOTA.
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October 2023 by Pjm
Jody was very knowledgeable and professional in dealing with the purchase of my new car.Thanks again Jody for the purchase of my Corolla Hatchback. Also to Mona for all her help when picking up the car.Exceptional customer service from a great team at the dealership !
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October 2023 by David Lee
We had an outstanding experience at the dealership, largely thanks to Jody and Allen. Jody's exceptional service in assisting us with the car purchase was truly commendable. He took the time to understand our needs and preferences, guiding us through the various options and ensuring we found the perfect fit. His knowledge and professionalism made the entire process smooth and enjoyable. On the paperwork side, Allen made everything quick and straightforward. He also explained the car's features, enhancing our understanding about our new purchase. Both Jody and Allen went above and beyond, and we're thrilled with the outstanding service they provided.
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September 2023 by Kevin Lam
I got in contact with Jody about around April 2022 to get on a waitlist for a GR Corolla Circuit Edition. He always gave me updates as time went on about the status of the car. August 2023 rolls around, and I get a random call from Jody letting me know that a White GR Corolla Core Edition is at the dealership and ask's me if I'm interested. I really appreciate how he looked out for me and still asked if I was interested even though I wanted the Circuit Edition. The purchasing process with Jody and Allen was smooth and simple - Jody also made sure that any imperfections I saw while first seeing the car were taken care of. I would highly recommend Dixie Toyota and definitely speak Jody if you're ever looking to buy a Toyota.
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August 2023 by S M
My family and I had a great experience from Toyota Dixie yesterday. We weren’t sure of the best option for our needs but after our meeting with Ivan, one of the managers at Dixie Toyota, we left with all our concerns addressed and an informed decision of what to avail. His transparency and clarity on the available options helped us with our decision. Our meeting with him made the process easy.Thank you Ivan for the a customer-focused service provided.
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August 2023 by Tayyab Arif
Absolutely thrilled with my RAV4 purchase! Special thanks to Hany Fam and his team (Muhammad / Mariam) for their exceptional service. Hany made us feel valued, he took the time to understand our needs and acted promptly, allowing us to secure the RAV4. It was a pleasure working with you Hany, you are not only a great asset to Dixie Toyota, but also a very humble and respectful person. Thank you sir!On the delivery date, Tetyana Hapyak (Product Presenter) was incredibly well-informed about the vehicle, answered all our questions and guided us through its features with ease. Thank you Tetyana for your genuine dedication towards making this an awesome experience for our family :)Overall it was an excellent experience and I would recommend Dixie Toyota to all my family and friends!
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August 2023 by Akhila A.S
I'm thrilled to share my fantastic experience with Mr. Ivan at Dixie Toyota dealership. His expertise and dedication were evident throughout the entire process. From his in-depth knowledge of the vehicles to his patient and friendly demeanor, Mr. Ivan made sure I felt confident and informed in my car-buying decision. He went above and beyond to accommodate my preferences and answer all my questions, making the experience smooth and enjoyable. Thanks to Mr. Ivan's exceptional customer service and personally recommend others.
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August 2023 by Tehmas Hassan
I came in and saw Jody Glaser. I am very happy with the service, he show cased the vehicle with great care and enthusiasm. I really appreciate his help. If you are looking for a Toyota come and see Jody you will not be disappointed.
