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June 2024 by Hp Singh
These people want to just rush for closing. They stop their ice cream machine at 10:00 pm, however close the store at 11:00pm
They don’t accept cash after 10:30 pm; say we are closed for cash.
Wow, so rush to close the store early.
Bad experience 2 times
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June 2024 by Danielle Jeremie Palero (#jeremielle)
I honestly don't like giving bad reviews, but their customer service is just not good. I came in AS a customer wanting to go use the washroom first. I went to the back thinking it was there, but I was greeted rudely with "Are you a customer? You're supposed to ask us first because there was a sign."
First of all, there was no one at the cashier when we came in so I went straight. Then, I only saw the sign AT the washroom door and no where else. I was on my way back to the cashier to ask NICELY. But after that rude way of asking, my experience was just ruined.
If ever, please improve your customer service as it can affect everything else. Saying it NICELY with a smile can go a loong way.
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June 2024 by khola Rehman
i love this place! its my go to ice cream shop my kids allways wants too go here
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May 2024 by Soniaa Khanam
The girl serving had such worse attitude and while making our sundae she messed it up and tried giving it to be like the ice cream was all over the cup and weird looking had to ask for a new one like do your job proper you get paid to serve us
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May 2024 by Ahmed El Zoghby
The staff does NOT allow their customers to use the WC. Always I go to Tim Hortons. Bad place
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May 2024 by Stephanie Khan
Usually only 2 people working, so service is slow. Also always busy with a line outside the door.
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May 2024 by Ryan Hanlon
I ordered a small cookies and cream blizzard with extra cookies. When I got it, I noticed there were barely any cookies in the blizzard. I frequently order the same thing at all kinds of DQ’s. When I get them, the vanilla ice cream is practically black with extra Oreo crumbles. I thought maybe she forgot to add the extra, but even for a normal order there was such little topping. I asked them to add what I had ordered/paid for. They said they already DID mix it in. I showed them there was nearly no cookies and instead of offering to fix it, the manager simply shrugged her shoulders and said, “We added it.” I said, “Fine, I will pay for more.” She said, OK and brought a scoop over to sprinkle some more on top of my blizzard. Which is seriously so stupid because any intelligent person would notice that if you attempted that, most of the topping woukd fall off the sides. I asked her for another larger cup so that I could transfer my ice cream into it and mix the new toppings in. She said, “Ok but you have to pay for the cup.” I ended up spending $3.00 more on some extra topping (that they should have put there in the first place) and a bigger cup. What a ridiculous human being. ZERO customer service skills or personal grace and professionalism. She was smug and idioticly disrespectful.
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May 2024 by JEET RAVAL
Store was open till 11 but server denied the order and told us that kitchen is closed and we cannot order poutine at 10:30 pm.
Absolutely worst service would not recommend location.
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May 2024 by prabhjot singh
Unprofessional staff, must avoid this location
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May 2024 by Haseeb Choudhry
Absolutely garbage location, came here yesterday at 9pm to get a Spanish style sundae, the lady just acted like she knew what it was put 4 peanuts on it and called it a day, I had to go to a different location to get the same thing.
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April 2024 by Cindy
I often go to Dairy Queen here because it is always not busy.I found a confetti dipped ice cream and a macchiato shake, and a couple of other items I'd like to try. But I don't know when I will be able to try because I'm choco holic, I'm not sure I could gave chocolate and try them.I come to Dairy Queen when I want to crave a chocolate dipped soft serve. Blizzard is good, too, but I'm really recommended the chocolate dipped soft serve.
Parking: easy to find
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April 2024 by Elizabeth Bureau
This location is so cheap with their ingredients. I paid top $$$ for a peanut buster parfait and the layers of fudge were a joke and hardly any peanuts.
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April 2024 by JeffGlen
The blizzard is always runny. It tastes mostly the base vanilla and not the actual flavor. Crew have not been trained to prep blizzard properly. I don't know why it is always this branch. NOT GOING THERE AGAIN.
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April 2024 by Maya :D
Honestly, if I could give this 0 stars, I would. I bought the 2 wraps for 6$ (with the fries and the slush). The first picture is what was on the menu and the second picture is what I received. I tried to eat the first one (because I got 2) and it was absolutely not edible. It was literally drenched in sauce (I asked the lady beforehand if the wraps would be saucy or not and she said no). So I brought back the second one and asked her if she could remake it (because either way she messed up my order, I did not want ranch in it and she still put some). She also didn’t even wrap my wrap bruh.The lady refused to make me another one, no matter what I said. She then eventually said that the only thing she could do was make me another slush. What’s the difference between a slush and a wrap? How come you can make me a slush and not another wrap? This was such a waste of time, and you guys have disgusting customer service. I hope this reviews makes you change your mind about going to this Dairy Queen place, might as well go to the Tim Hortons right beside it lmao.
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April 2024 by nicholas seminara
$2 more here than other dairyqueens. And bad service.
