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April 2024 by Mina Parmar
Very helpful & friendly staff!
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March 2024 by Saima Amjad
Great customer service ,picked up a party dress from clearance at a great price
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December 2023 by Caroline Dickson
Hannah was extremely helpful and I loved the atmosphere there.
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December 2023 by Hanniya Farooqui
Found some great deals, staff was helpful and friendly.
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December 2023 by Rozanne Zammit
I love stopping by your store. The staff is always attentive, courteous and offer helpful suggestions.
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December 2023 by lavender mimshio
I am a regular customer here and love the store. I usually have no complaints however one of the workers here has constantly showed me bad customer service. She speaks in a demeaning way to customers and does not help me at all. Many instances where she doesn't make me feel welcome and treats me as if I don't understand things. I wanted to purchase several items of the reusable bags being sold at the counter. I was smiling and told her I was here earlier today to tell her how I liked something and wanted to buy more and before I could even finish my sentence, she told me "well I wasn't so I don't know what happened". I continued to tell her I liked this product and would like several, she told me to not touch them and leave them alone so she can grab them from the back. Later when I tried paying I didn't notice the beep of the paying machine and left my card for a little longer on it, she stared at me like I was crazy and told me "okay so now take your card off, you're done paying" as if she was teaching a child... honestly I usually don't complain but the way she treats customers I did not appreciate at all... the rest of the staff is very kind but this isn't the first time she treats me in a rude manner and although I love the store, I will not be buying anything if I see her working next time.
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December 2023 by Livia Purdy
Not a very good experience..very unpleasant and annoyingAt the beginning of the week, I've been in the store at Erin Mills Mississauga, I liked very much a pair of pants, but they weren't available in my size. So I asked if they have some more somewhere in the store..the sales associate suggested that she can order online for me , bring them at the store for me to pick them up..which sounded good. The problem was that I wasn't sure of the size, medium or large..reson for I had to pay for two pairs, and than to return the wrong sizeOn Friday afternoon the order was there, so I went, tried them on, decided for the medium....now I was ready to return the large pair...they ask me for the receipt, after I had all the emails proving the amount I paid , the dates, everything...after all I just had them picked up...for a moment I panicked not finding the receipt (the paper)...and the 3 associates in store were just repeating to me that the only thing they can do was to give me a gift card...which I didn't need it...Christmas is coming and there are so many needs..I don't want my money stocked in a card...none of those people showed any interest in helping me...That was after a long day, coming back all the way to pick them up, not the treatment I was expecting at all at Cleo....so there are still in my mind questionsWhy they can't bring at the store what people want without paying ahead...Why they can't accommodate obvious situation, help people when they really need helpSo there you are..my experience at Cleo was rather disappointing ?
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December 2023 by Rifat Zaidi
As soon as I saw coats, I entered the shop. Staff member was very helpful in answering my questions like yes they have petite in my size. That was enough to buy the product.
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November 2023 by Dorota Matusiak
Always satisfied with purchase and services
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November 2023 by Sarab S
The lady runs this store is amazing and so helpful.
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October 2023 by Sue Millar
The staff were very helpful.
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October 2023 by lorraine edinboro
Very grateful to have met Nicole who provided excellent service. She shared several lovely options and helpful suggestions.
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October 2023 by Georgina Castle
A fantastic interaction between myself an 2 consultants. Both have been there for many years. They have great knowledge and fashion instincts for their customers. They were able to suggest an item that suit me perfectly. I love my experiences at Cleo's, Erin Mills.
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October 2023 by Donna Scantlebury
My experience at Cleo Erin Mills Town Centre was quite fun. Yesterday (October 7th), I passed by this location to look for a top to wear under one of my blazers, and I left this location with a chic, black velvet blazer and two tops. And yesss, I blame it all on Suzanne! Her professional, yet personable customer service was refreshing, and her customer service felt genuine. Thank you again for your assistance, Suzanne!
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September 2023 by Elizabeth Monardo
Very much enjoyed my experience yesterday. Your sales lady was helpful but most of all fun. I left with my purchases and a big smile on my face. Great clothes but most of all great staff.
