Candace & Basil is a furniture store that consistently delivers outstanding quality products and exceptional customer service. Customers have been consistently impressed with the high-quality dining room tables, couches, sectionals, ottomans, and rugs offered by the company. The store's knowledgeable staff is praised for their helpful guidance in selecting the perfect furniture pieces to suit each customer's living space. Customers appreciate the wide range of options and color choices available, as well as the team's expertise in providing design recommendations. The delivery process at Candace & Basil is also consistently commended, with the professional and careful delivery team ensuring a smooth and seamless experience. Customers have been impressed by the team's attention to detail, such as removing their shoes before entering the home. While the majority of customer experiences have been overwhelmingly positive, there have been a few instances of communication and delivery delays. However, the company's president, Gaurav, has been responsive in addressing these concerns and working to resolve any issues, demonstrating a strong commitment to customer satisfaction. Overall, Candace & Basil is highly recommended by its customers for its exceptional quality products, outstanding customer service, and reliable delivery, making it a go-to destination for all furniture needs.
Products are excellent . Delivery team was exceptional . Professional, clean and thoughtful . One of the very best . Nick
October 2024
We had a great experience with Candice and Basil. The sectional had many options available and quality is great. Delivery timing was very reasonable. We would recommend both the quality and customer service provided.
October 2024
Great customer service and beautiful showroom downtown.
