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March 2024 by Tina R
??W.O.R.S.T??service??ever??This location is noncompliant with company’s Return Policy!I was ganged up by 2 employees at Erin Mills Town Centre refusing to accept a return. When question about it and reviewed the website they threw me a return bag and told me to mail it back!The attitude, the ugly screw faces they made and cussing under their breath is unprofessional. Why does Call It Spring/Aldo have these kind of employees representing their company?!?!
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February 2024 by saima kabir
Variety of foot wear. Reasonably priced. The items on sale are often good. I bought sandles which lasted long.The customer service is also good.
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January 2024 by laney p
There was a young girl named Vanessa who was so helpful! She was so friendly and helped me pick the best shoes EVER.
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January 2024 by Attiya Masood
The service was so bad. I went to return the boots. The cashier was soo rude and she didn’t even wanna look at my receipt. and just told me she cant return them only exchange and wasn’t ready to give me store credit either. So i called costumer service and she said i could return my boots. So she emailed it to store and then they saw my receipt and return them. Use to be my favourite store but not anymore.
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December 2023 by Sherena Basrah
The worst experience with call it spring! I ordered 2 purses online for Black Friday. A couple days later, I got a refund for one purse (which is fine, it got sold out but the website said it was in stock. Poor inventory management but I was okay with it). I went into the store to pickup the 1 purse and they notified me there was no tag on the label and someone sold the purse because they didn’t know it was for an online order. I am extremely frustrated because I paid for 2 purses and ended up with ZERO purses. On Black Friday. Do better.
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November 2023 by sanober mallick
Excellent customer service from your employee Reza at the Erin Mills Mall store! Patient, knowledgeable, and went above and beyond to help me find the perfect pair. Kudos well deserved!!
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November 2023 by ally bridges
Came to pick up a pair of shoes i ordered online and your location isn’t even open. Update your store hours, now I have to come back another day. Waste of my time.
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November 2023 by Bob Adam
Excellent customer service from your employee Reza at the Erin Mills Mall store! Patient, knowledgeable, and went above and beyond to help me find the perfect pair. Kudos well deserved!!
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November 2023 by Yamama
Good shoe and bag store
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November 2023 by Jiggy Goober
Horrible customer service. They push you to buy shoes and state you can return any unworn items before 60 days. When I went in to return them the next day, they told me they can't resell the shoes and can't return them because they look worn(they were brand new). Save your money and go somewhere that actually stands by their policy.
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November 2023 by ABRAHAM THOMAS
Purchased pair of shoes , customer service was excellent by kamila , she was active in reaching out and understanding the need of customer and did exceptional job..
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November 2023 by ruaa alsoudani
Extremely bad service, manager name either Allison or Lisa. Extremely racist, and rude. She deserves to be held accountable for her bad treatment.
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October 2023 by Raheel Tirmizi
Young boy with the quite odd sandals was very helpful. The customer service was amazing. Definitely recommending this to my friends and family. Young boy at the front desk did a very good job, he’s charismatic, well mannered, and shows genuine intent to help customers to the best of his abilities. I will be visiting back and only buy shoes if the young boy is there.
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October 2023 by Ayaan Naveed
young boy with sandals and socks was very helpful. He helped me find the exact shoes i was looking for and i am very grateful for him. Whenever i come to this location i always verify if young boy with sandals is here, only then I will come to the store and make a purchase.
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October 2023 by AT Movement
young boy with sandals and socks (weird combo), was extremely helpful! quite humorous and fast on his feet, pleasure to talk to someone that doesn’t dread their job. good kid!