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May 2024 by Ajai Datta
Went in for mother's dinner. They messed up the cactus cut fries that were soggy and under done, we let them know and they sent in another plate. Unfortunately those were chewey and hard. So we just let it be and enjoy the pizza that was amazing. The staff were nice and friendly and kept checking on us. The atmosphere was warm and friendly. Great place for a family evening. Lol I think they will get the cactus cut fries right eventually.
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May 2024 by Arvin Kaushal
Amazing Food and Drinks With Awesome Service! I, highly, recommend going to Boston Pizza on your night out.
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May 2024 by arshdeep singh
very poor customer service.If there will be rating in (-) , I should have given that. Dont ever come to this location .
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May 2024 by Jashan Sandhu
Poor customer service.
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May 2024 by Mikey Esteban
One of the worst experiences I've had with this restaurant. This WAS my go to place for birthdays and sport events. I called prior to reserve seats for the bar, lady on the phone said they don’t take reservations. Walk in today and the bar had empty tables but the hostess said we can’t take those seats because they’re reserved. Strike one, the lady on the phone was a liar. We understand that it’s busy because of the Leafs game and we sucked it up and took a seat in the dining area. 40 minutes passed by, no one greeted us to even give us water. We don’t even know our servers name. Strike two, we had to ask multiple times to be served. My sister had to flag someone down to be served and even then nobody came for a while. Our food was okay, but it was room temp by the time it got to our table and our drinks were all flat. We were waiting for cutlery and napkins which we had to ask for twice while our food sat in front of us. Manager/supervisor gave attitude while changing our flat drinks to canned drinks. She had the audacity to tell us she will not refill it (as they had to switch to cans) while it’s advertised as free refills on the menu. Not our fault the machine is broken. Strike three, flat drinks served with a poor attitude. I’m going to think twice before coming back to any Boston Pizza after this. We didn’t get the name of the girl that was bussing tables but she was attentive to us and ended up being our server which was the silver lining, even though her job was at the front seating guests. All in all, it was a very disappointing experience and I hope nobody has to experience this.
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April 2024 by Jatinder Thandi
Serving good ?? ?
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April 2024 by Ansuna Singh
Great service
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April 2024 by Vani Lalit
I have always loved the ambience at BP. We did not try many dishes but the pasta was great.
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April 2024 by Roy Hosford
Order two pizzas. Haven't been to Boston Pizza in many years but my memories of this place are not the same of what we received yesterday. Dried out crust and no more ooey gooey cheese that was stringy when you pulled apart your pizza. Felt like it was day old Pizza warmed up in an air fryer. Also never offered another refill on our drinks. Wasnts even busywill never be back to a Boston Pizza again. Judging on the ratings the management doesn't seem to really care about these posts sad what you've done to this franchise
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April 2024 by Muhammad Raza
went there for my daughter free birthday treat but staff told us we have to dine in then we can provide complimentary birthday dessert . I don’t know wht kind of policy is this . one way ur offering free birthday dessert and the other hand ur pushing people to have dine in first . Woh wht a great offer ur giving . Thanks BP .
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April 2024 by Marsha K
Had a birthday party here for 23 people. We pre-ordered the food and it was ready by the time we arrived. Everything was great and the staff were super friendly and helpful. I have been to this location a few times and it's always been great.
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April 2024 by Ali Chaudary
Absolutely horrible service. Walked in with my family and were seated for 30 minutes and not once did a server come by to take our order, ask for our drink order, or anything to provide a welcoming atmosphere. After 30 minutes of not hearing from any single server, we all just got up and left and not one single employee had the decency to acknowledge their complete absence of customer service. Absolutely worst experience! Our party also included 6 children who were not provided any juice, water, or drink from the kids menu. Just horrible. It makes no sense there are an insufficient numbers servers on staff for the middle of the weekend. Avoid at all costs.
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April 2024 by Richard Tang
The steak was so bad it is like rubber. The onion ring was all crust and looks nothing like the menu and the portion was pathetically small. Good thing is that the waitress waived the steak. I wont return because the food is just unbelievably bad.
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April 2024 by steve boetto
Food was good, service was just OK at
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April 2024 by Érika Remolina
The pizza was burn and dry
