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February 2024 by Bob U
I ordered two packages of shortbread cookies for shipment. I placed the order online. The order process was quite simple. When I submitted the order I realized I had made a mistake. I called Basketique, and immediately the issue was resolved. I then received a call from them informing me that the postal code was different then what UPS had, this was also resolved easily. I then got a second call asking me if I wanted to add a card with my note. I must say I was VERY IMPRESSED with this level of service. They were incredibly helpful and wanted to make sure my order was perfect, and this was not an expensive order. To give that level of commitment says a lot about their dedication. These days it's so difficult to get good service. Basketique was definitely TOP NOTCH SERVICE. I was so impressed! The parcel arrived in excellent condition, and the contents were delicious...well above expectations. I have no hesitation in recommending Basketique. I'd give 10 stars if I could
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February 2024 by Nel Pac
Love this store! There is a bit of everything in there to choose from. Great selection of baskets and gifts. It's a one stop shop!!!
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January 2024 by Shari Hooper
Fantastic service. I called from Australia, wanting "something nice" delivered to friends in Mississauga for Christmas. Fatima asked a few questions then created and delivered a basket that was perfect for my friends, on time, for a great price. Thanks Fatima and the rest of the crew at Basketique!
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December 2023 by Amir Salimi
Absolutely satisfied with everyone in the store. Called multiple times to ask questions and everyone answered me with a smile. Placed an order with the addition of wine and they gladly accepted to take care of it. They didn't even charge an extra for it, just the price of the bottles. Delivered the gift basket in 24 hours. Followed up with me all along the process. Sent me a confirmation email. Very reasonably price. Huge basket..! I would strongly recommend..!!! Exceptional customer service..!
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November 2023 by robert fredericks
Great little store. Lovely staff
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October 2023 by Svetlana Tankredi
Absolutely amazing selection of gifts and basket gifts for any occasion! Great customer service! Sale rep was so friendly, informative and helpful! It is rare to get this type of service now.I bought gifts for Baby Shower for my coworker.She Absolutely love it!Thank you
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August 2023 by Lobna Elsobky
Great collection for almost all occasions. They offer engraving as well so you can customize the gift which means A LOT!Always getting teacher presents from here
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May 2023 by Ashley Sedoo
I was at the mall looking for a place that does engraving, and luckily I came across Basketique. This was the first time I’ve been here and the service was phenomenal!My family and I were shopping for an engagement gift and was able to get even better than what we had in mind. We can be quite indecisive and also picky, but Fatima and the rest of staff were nothing but friendly, helpful and patient with us. Fatima was extremely knowledgeable and gave us wonderful ideas and examples. They literally had/offered everything… from the gift, right down to the card and wrapping!I was able to get two custom champagne glasses, and we brought in a bottle of champagne that they were also able to customize… and to top it off, they wrapped it so nicely for us. They went above and beyond expectations!The store also has a lot of cool and unique customizable items…and the prices are very reasonable. They have ornaments, gift baskets, collectables, kitchen ware and so much more…it is definitely worth checking out, even for yourself. A long with the present, we bought some nice snacks and drink mixes to try….and we already plan to go back for more!I would/will be recommending Basketique to everyone! We are extremely happy and satisfied with our purchase! Thank you again!
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May 2023 by Deanne Khan
Fatima and her staff at Basketique in Erin Mills Town Center provide exceptional service every time! The selection of items are unique and reasonably priced. I know each time I’ve gifted someone with something from Basketique they’ve loved it!
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May 2023 by Doris Cooper
Excellent as always! Fantastic store! Friendly and helpful staff! I always enjoy coming into the store to see the staff and what’s new!
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December 2022 by Nicole Charles
I have shopped at Basketique on many occasions and each time I received superior customer service. Fatima the owner is very personable and always makes sure my gifts are wrapped up beautifully and when I need shipping she also provides that service. She made a stressful time a very easy and pleasant experience. Thank you!
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December 2022 by Rea Floro-Rocha
The store is amazing for Christmas gifts and Amanda is super friendly and helpful. Thank you for a no hassle shopping experience!
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November 2022 by Lori MacDougall
I always find great gifts at this location for family, friends and for myself. Service is always spectacular.
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November 2022 by Jacqueline Pereira
The sales person was great. He helped me out from the time I stepped in, till the time I left. He made suggestions and saw that I was satisfied with my purchase. Excellent customer service.
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October 2022 by Linda Avila
Amazing store with amazing items. A one-stop shop for all your gifts or needs. Owner Fatima is awesome!