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“Today, I had the best customer experience at the store. I’m 33 weeks pregnant and came to the store for an outdoor umbrella. Sam promptly received me in the patio furniture section and helped me find everything I needed. When I asked about the weight of some items I was purchasing, he immediately said that they were heavy but that he would help me load them into my car. As an expectant mother, it was more than I expected and went far beyond the customer service we usually see around. Please recognize Sam for his exceptional costumer service.”
“Got to tell you a great story - this business has great staff. I went to their 1st annual woodworking show in Concord. I purchased a refurbished drum sander - BTW was clearly told that this was a product that was sold "AS IS - NO WARRANTY". I purchased the product got it home, started it up and it had a wild vibration. Had to wait to call back on Monday - Got my salesman Scott on the phone. I explained my situation - It was clear in talking to him that he was going to take care of me. He said " I'll get someone to call you from customer service today, but know that if this goes sideways, please call me back. ( this guy clearly cared about getting me getting taken care of - this is so reassuring!!). Just got back, they swapped the unit out for another that works great. What amazing customer service from a store that I get to keep loving. Thanks again Scott for your great customer experience, You will get my business for many years to come.”
“Greg Woolvett is a kind, personable, knowledgeable and professional gentleman. His pricing is fair and he answers all questions patiently and with the desire to inform the consumer. Serhii, the fellow who did the work for me is detail-oriented, highly professional and did everything by conscientiously adhering to industry specifications. High quality workmanship from this company. Hire them.”
“I went to rona today to cut some plywoods. Justin was so helpful at the customer service desk. He made sure that I don't get any problem to put those plywoods in my car. Thanks Justin you really made me happy by your incredible service.”
“Definitely the best Home Depot in Brampton. The excellence in customer service began from the moment we walk through the door. I was energetically greeted by Marc with a friendly hello which made me feel so welcomed. I was so taken back by his friendliness I had to double take and ask if him if the greeting was ment for me. We live in such a fast paced, self centered world sometimes we forget the kind gestures and simple greetings can fill ones soul with so much joy. I was also quiet impressed with Meca who took the time to say goodnight to my 8 year old daughter, that was several steps behind me pushing the shopping cart like a little lady. Showing respect for a child and indirectly teaching our children morals and values by saying a simple good night will help us as a community live better together. Your customer service is a 10 star! Theses are model staff! Thank you, for your kindness and generosity during our visit. We will certainly return.”
“There is no better company to buy your locks or door hardware. From push bars to emergency doors and secure locks you can trust Lockwood Industries. With over 100 years history in Locks and multiple patents you can be sure they locks you are buying will not be duplicates of some cheap off the shelf hardware from a big box store.”
“Great service, i take all my dewalt tools for service here, also great deals on trade ins , brought all my older 18v tools here for trades. Also great price's for new tools.”
“Young lady at customer service desk on May 27/24 at 9:30am was AWESOME! Amazing customer service and very helpful for something I did - lose my receipt. She was able to reprint one easily and price checked my item which resulted in a $113.00 refund which I used towards purchasing a new gazebo from them. Because of her, this is my new location. Manager: Give this girl a raise!”
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“Fantastic customer service experience, Trisha was EXTREMELY helpful, and took the time to figure out the best Cutek stain for our deck project, definitely coming to this Home hardware location instead!”