The Home Depot is a store with a clean environment and good inventory, where customers generally do not have trouble finding help. The store utilizes safety and social distancing measures. Many reviews highlight excellent customer service, with staff members frequently described as showing extreme professionalism and politeness, being willing to go the extra mile, and providing the best customer service ever. Specific assistance, such as helping an elderly customer with an air conditioner replacement, is noted as going above and beyond. The self-checkouts work well without any issues, and the online app showing exact inventory location is especially useful. However, there is feedback regarding installation services, with one customer expressing disappointment after not hearing from an installer and not recommending getting an install from the store. Customers are advised to check order status online to help minimize store traffic.
Incredible customer service!! thanks Vickie our go to Home Depot
July 2024
Darren, in tool rentals, is a "people person". Although busy, he was willing to go the "extra mile" for me. Greatly appreciated.
June 2024
Clean store, good inventory and I don't have trouble finding someone for help. I really like home depots self checkouts, they work well without any issues. Their online app showing exactly where inventory is in the store is especially useful.
