The Home Depot is a store with a clean environment and good inventory, where customers generally do not have trouble finding help. The store utilizes safety and social distancing measures. Many reviews highlight excellent customer service, with staff members frequently described as showing extreme professionalism and politeness, being willing to go the extra mile, and providing the best customer service ever. Specific assistance, such as helping an elderly customer with an air conditioner replacement, is noted as going above and beyond. The self-checkouts work well without any issues, and the online app showing exact inventory location is especially useful. However, there is feedback regarding installation services, with one customer expressing disappointment after not hearing from an installer and not recommending getting an install from the store. Customers are advised to check order status online to help minimize store traffic.
Darren from plumbing always helps me open. very knowledgeable
January 2026
Staff and friendly and helpful, but this Homedepot carries very little product. Whenever you are looking for something, it's available in Orillia or Barrie, not in Midland.
October 2025
I went to the Midland location but found they only had 1 of the 3 items I needed.
