RONA Midland is a local building supply store that serves as a viable option for homeowners and contractors. The store carries a wide selection of stock, including paint, lumber, doors, trim, bath, kitchen, and seasonal items. While its format is slightly restricted compared to larger big-box locations, it has lots of the usual suspects on hand. The staff is frequently highlighted as very helpful, friendly, knowledgeable, and courteous. Employees are noted for being able to give helpful direction, explain product applications, and provide knowledgeable recommendations based on a customer's needs. This knowledgeable service is a key point of preference for many customers compared to other stores. The store does experience some glitches in its inventory system, but items can be ordered for next-day delivery. Some reviews note that the store needs more attention to organization and cleanliness, and that staffing levels have sometimes been insufficient, requiring patience. However, recent feedback indicates improvements, with more staff hired and service back on the right track. The store also offers a VIP account for savings. Overall, it is a helpful local resource for building supplies and projects.
I very much like Rona opposed to other companies because the other day I was buying products and the employees at Rona (Katly & Bob) were very helpful in the process by being very knowledgeable about what the item is and what my purpose of it is. Unlike my other experiences.
July 2024
Went to Rona Midland to exchange some composite deck boards - one was actually broken - no questions asked and Pat was awesome to deal with! Will definitely be back..
May 2024
Great customer service, they always go above and beyond!!
