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August 2024 by rob wiedrick
Friendly had everything I needed
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June 2024 by Garry Hewitt
Bought 3 ft of small gas line today 27 .00 thats insane Amazon 4 different sizes 20ft 12.99. Rip off for parts last time i go there. And at no time did i ask for the price for the lines would have never paid that much had no choice after you cut it stop lieing i ask you for a price for a new tank. I picked the line i needed you spent the time to show me were it was took less than 1 minute . Thanks for the reply i have 2 ft left can i return it
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May 2024 by John Bridgeman
Great customer service, the guys are very knowledgeable. The mower I bought is really a great machine, you can feel the quality. I would highly recommend getting a lawnmower from these guys. You’ll get a machine that will last longer then a big box store ones.
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March 2024 by shawn mcgill
Bought a wood chipper and all went very well best price I could find and I shopped alot.
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March 2024 by Lezlie Dickson
Less than helpful, was instructed to go home and look up the part and order myself. Would not recommend
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October 2023 by Tony Henwood
Brought my snowblower in for maintenance, every employee i encountered was courteous, helpful and very friendly.
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October 2023 by Barb Lander
Best service I've had in years. Right from my initial e-mail inquiring about service to my 10 yr old Arien s snowblower, response was within an hour & was picked up within a few days and returned within a week. I was afraid I needed a new auger motor due to a horrific newspaper suck up but turned out to be just a belt replacement. Asked for a tune up / oil change since it was already there & no problem in getting that squeezed in. Very friendly staff Matt & Kyle. Explained things, kept me informed where I didn't have to call to follow up and my lifeline snowblower came back shiny & new looking like when I first bought it. I'm not use to friendly, fast & honest service like this. I'm very impressed. Thank you for taking such good care of her. I'll be back in the spring with my lawnmower for sure. I absolutely recommend this business.
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October 2023 by Rob Hartmann
One of my older mowers broke down and I needed a mower in the meantime in order to not let my customers down. I went to see Matt to purchase a mower right away. He set me up with an excellent mower which was a SCAG FREEDOM Z 52. This mower is absolutely fantastic in wet and damp conditions. Matt went out of his way to get me exactly what I needed. Thanks so much for the excellent support!
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June 2023 by kent Huang
Poor after-sales service attitude
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March 2023 by Allure 2999
My husband purchased a snowblower from huronia today. Unfortunately he bought it from the wrong place. We we're researching snowblowers and found the best price for what he wanted, from rona not huronia.(at Rona they had the deluxe model) But after an afternoon of running around he headed to huronia instead of rona and didn't realize his mistake till he came home and gave me the receipt to file away. He headed back to huronia to return it and that's when he got to see what kind of people ran this place. He was told they don't do refunds but that is deffinatly NOT on the receipts, he was also told that it cost the business 2.5% of the purchase to refund the money and 2.5% for the sale. My husband had no problem with that. Then the owner had to check the rona site to see if my husband was lying about them having the delux one. Next he was told they had to charge him a restocking fee of $134.82 (to put it back on the ground where they got it from???) And that wasn't good enough for them so he was told to NEVER come back there and if he neededthe snowblower from rona, serviced he could drive it all the way to barrie! IF this is how a company behaves its amazing that they have any customers. P.s. my husband is NOT a liar!!!P.s. to the response. I read your response and to imply that my comments are misleading is ironic, given what you just posted. I would like to respond to each point you made but I would only be repeating my first post word for word. So I will just respond to one: receipt devoid of "no refunds" printed on it means you are obligated to refund. Now I will bow out of this conversation knowing I might have helped others not to get caught in the same predicament. Buyers remorse is sometimes not just the purchaser but where you buy from.
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March 2023 by Scotti B
Outstanding crew and the new machine is a BEAST !
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March 2023 by Roberta Douglas
My Husband arrived at Huronia Small engine with a piece of equipment from our business without calling (reliable business' are always very busy) Matt welcomed us, and instead of saying they were too busy, he was honest and said he couldn't look at it for a few weeks. We totally understood, and my husband (will call and make an appointment next time) was very grateful they were going to fix it. Matt called us before the two weeks passed and the machine was fixed well before the time we expected it to be completed. We always appreciate great reliable and friendly service, which people say is something of the past.Thank you Matt for keeping our campground equipment running.Thank you.
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March 2023 by John Sharp
Really appreciate the excellent service of Kyle at this local shop. He was so helpful in finding the part I needed for my Snow King Tecumseh and ordering it in for me. Highly recommend Huronia Small Engines.
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March 2023 by Michael Ledebrink
Awesome place to do business with. Helpful, informative and kind. Kyle is fantastic and helped me out greatly with making the right purchase for my needs. I've gotten two machines from them and will definitely go back for any others I need in the future. Thanks guys. I appreciate ya'll.
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March 2023 by Skid Row
Great local business