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September 2024 by Mike Garlock
DO NOT USE THIS AUTO CLEANING SERVICE. We had been loyal customers of Mr. Steam Clean until Sept of 2024. In September we brought our Volkswagen in to have it steam cleaned. The car was in perfect working condition. After the cleaning, the touch screen entertainment system failed to work. To repair the system, we spoke to the VW deal and a local audio shop. Both indicated that if the proper care was not taken in cleaning, moisture cold get into the system and cause the touch screen to fail. We shared this with Chris at Mr Steam Clean and asked him to support the repair cost. He declined. Do not use this auto detailer. Poor workmanship and even worse customer service.
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August 2024 by Jennifer Hunter
Mr. Steam did an incredible job helping to greatly reduce the smell of gas in my car after gas was spilled inside of the trunk. They were kind, efficient and squeezed me in during their busy schedule. Will absolutely return!
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December 2023 by Jack Kim
Very good service
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October 2023 by Jojo99
Quick and friendly service. Reasonable price.
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August 2023 by Tigo Jojo
Quick and friendly service. Reasonable price.
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August 2023 by Kelly Flacks
My car was an absolute mess. Now it totally looks show room ready. I think this was magic! I can't believe this is the same car. Thank you!
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July 2023 by Pamela M.
Use this device multiple times and they deliverWill return . They are reasonably priced
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January 2023 by Melsnie S.
Be warned in advance. If negative stars were an option I would rate -5 stars. My car was detailed and shampooed and and they basically flooded the carpets and did not remove the water. As a result mold grew and the smell was insufferable. Ended up taking it to our Toyota dealer and the carpets had to be replaced and the the areas affected disinfected. It cost almost 2K in damages to repair the damage that was done. No acknowledgement of wrongdoing. No refund for the service and as offered. This place should be shut down! I might add that it is my husband's car and he has leukaemia and is immunocompromised. We had no choice but to replace the carpet. This all took place while my husband was in the ICU at Sunnybrook and they had no compassion whatsoever. SHAME ON YOU MR. STEAM!!!!
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December 2022 by Connie
Brought my car in for detailing, they flooded the car, it smells like mould and mildew. When I brought it to the dealership there was a pool of water under the carpet. Mr. steam refused to refund me or pay my insurance deductible. Stay away, stay far away!Service: Auto detailing
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November 2022 by Constance
Brought my car in for detailing, they flooded the car, it smells like mould and mildew. When I brought it to the dealership there was a pool of water under the carpet. Mr. steam refused to refund me or pay my insurance deductible. Stay away, stay far away!Service: Auto detailing
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November 2022 by Stancy P.
I had my car detailed here. They flooded it, the mould and mildew from the pool of water under the carpets caused $4000 worth of damage. I had to bring it to the dealership because Mr. steam refused to take care of us to our satisfaction. Luckily my insurance covered it but Mr. steam refuses to cover even our deductible. Not even a refund of our initial cost, let alone covering our deductible. Stay away from this place!
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October 2022 by 석찬호 chris ho
Ok good
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March 2022 by Minh Nguyen
Professional quality and reasonable price! My car was thoroughly cleaned inside out and they really took their time to do it with the utmost care. The Japanese was was great too. The parking was quite limited in front of the shop so you have to park behind the official slots. The nearby Hey Noodle is the perfect spot for a quick bite while waiting.
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November 2021 by Ramanathan Santhanam
Availed in/out car cleaning. Great service. Value for money, would certainly recommend.
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July 2021 by Richard Yiu
I only got an exterior cleaning. Very impressed by their attention to detail. And quality of work