Hudson’s Bay is a well-known department store that offers a wide range of products from major brands. The store is recognized for its good quality items, though prices tend to be on the higher side. Customers often find that sales can make shopping more worthwhile, with some locations offering surprising deals and helpful staff. Staff members like Marie in housewares and Sandy in the fragrance section are praised for their knowledge, helpfulness, and courteous service. Exceptional service is also highlighted from employees such as Aranka, who goes above and beyond to assist customers in finding the perfect outfit, and Jan, who handles returns with kindness and care, ensuring customer satisfaction. While some customers mention that service can sometimes be difficult to find, overall, the store provides quality products and attentive service, especially during sales or when staff members take the time to assist thoroughly. Hudson’s Bay remains a place where shoppers can find good quality items and receive helpful service, especially when sales are available.
Received excellent customer service from Frank while buying a Hey’s luggage. He price matched and went above and beyond with warranty support too. Thanks Frank ?
August 2024
Served in housewares by a lady named Marie. It was Saturday July 27 around 11:30 am. She was so knowledgeable, helpful and very very courteous. She knew her stuff and where everything was that I needed. She was so helpful, I wish all staff were like her.
May 2024
Akram from Shiseido was so kind and helpful, love her customer service:))
