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November 2023 by B
They answered the phone in a timely manner and was informative on the current promotions.
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November 2023 by Jacelyn Liu
The staff member, Alvin, was really professional, friendly, and helpful while helping me change the phone plan.
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October 2023 by Eva Eva
Services here are speedy and outstanding , especially the friendly staff named Alvin who answered my questions patiently and offered me the best plan. So pleased to meet him and great services!
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September 2023 by Sofia Poon
The staff (Alvin) was professional and super helpful! He didn't try to push me into anything but explained every details patiently, letting me decide what works best. Haven't join their plan yet (still waiting for the best deal haha) but would definitely come back to FIDO because of the good service. ??
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August 2023 by h tc
The staff here is nice and professional. He did listen to me patiently and provide a lot of useful advice according to my needs. Now thanks to him I hv picked the best plans for myself.Need suggestions? Find Alvin!I’d like to give a higher score, but too bad “5 stars” is the highest in the system…?
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August 2023 by Rebecca Chiu
Alvin is a very helpful guy, explain clear to all my non-understanding. He’s nice and patient to me and my friend, so sincerely.
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March 2023 by JING CAO
Unprofessional services. The guy intentionally took off his mask and cough in front of us.
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March 2023 by M. Vaisman
If it were possible to give negative stars, I do. The two working their were playing an MMORPG instead of trying to be helpful. Two useless workers. No wonder why this location has terrible ratings. I’ll be frank, after i was “helped” by the worker, I walked over to another company and ported my number to them. Fido should be embarrassed.
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January 2023 by Fakers Disciple
Staff was super nice, helped me get a great phone deal on Black Friday
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January 2023 by John Chen
Great place to get good deals. Only reason I can't give it a 5 stars is because of the wait time. This is probably one of the busiest fido locations in the GTA maybe because of the great service and great deals. The sales reps at fmp definitely knows what their doing and does it with efficiency. Really wish they can do something with the wait time though as it can get super long during promotional seasons. (Though it's not really their fault)
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December 2022 by Brendan Tal
Poor service and very shady, added extra fee they wanted cash for on top of the promotion, avoid coming here!
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December 2022 by Maggie G
would give a 0 for poor customer service... the sales rep, Ashley was just super rude and not helpful100% NOT RECOMMENDED!!
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December 2022 by Chi Tang
Poor customer service and wasting customer's time.I call in advance to ask if there are any wifi modems for home internet. When I got to the location, had to wait a good 1/2 hour because they were short staffed. When it got to my turn, they took all my info only to tell me they dont have any modems available. (The rep name was Jun)I asked them why did they say they have over the phone and they just said "can you not see the empty box, no modem"I added up going to a a competitor and the process was very smooth, no BS.
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December 2022 by Jacky Lau
The customer service at Fido located in First Markham Place is good! Especially thanks to Ben, who provided excellent customer service and patient; really thankful for his help, and able to offer good promotion and deal for his customer! Greatly appreciated for the customer service! Would recommend friends to Fido!
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December 2021 by ttccny
experienced an unexpected n excellent service to transfer my mobile plan form Bell to Fido here. processed quickly n patiently thanks Jun
