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“I was feeling really stressed out since there was fraudulent happening on my credit card and I also lost it. Calling on the phone for a support staff was taking a bit too long so I decided to go in person. I went in on February 3rd, 2024 at around 1:35 PM. I was helped by an individual named Hannah and she was very patient and kind with me throughout the process. She explained thoroughly to me what she was doing and never left me in the dark. I wanted to pass on my thanks and appreciation to Hannah. Thank you!”
“I had a great experience yesterday in this branch with the associate Mahin. She is very polite, approachable, kind and very knowledgeable about the work she is doing. She solved my problem efficiently in a timely manner. She is great. I am definitely going to this branch for my business. Keep doing good work. Thanks Mahin”
“Manager Zeres was exceptional in helping us... she is an asset to the branch and definitely to the TD brand for her calm demeaner and helping attitude amidst the rush in the Bank.”
“I received excellent service at this location. My lawyer friend had to leave for a family emergency and she added me to her known acquaintance for managing her closings. This location took care of everything and made each transaction seamless. A big shout out to ANGEL. She was beyond good. She asked me all details and listened to what was being asked of her. Took notes and offered solutions if something was missing. Thats good banking - you help the customer and offer solutions for their banking needs. I would always go here and ask for Angel.”
“My review today is for Etisam Amir, personal banking associate at the 9870 HW 48 Markham branch. I ran into an operational execution and had lost hopes in the banking administration. Amir, went out of the way and decided to give things a second chance. I am very grateful to him for getting me the services that I had requested and deserved. If it wasn’t up to his intervention, I would have taken my business somewhere else. Thanks Amir and I would recommend you strongly to my friends and family members.”
“Friendly and knowledgeable Customer Service Team! Sometimes I wait in line for 5 to 7 minutes, but this is acceptable for a branch that mostly serves business banking clients.”
“I wanted to say how impressed I am with Jagdeep (Jackie) Sidhu. I have been doing business with this branch for several years. When Jackie sees a line-up and an open teller wicket, she steps in and helps. Recently, I came in with a question about my RRSP. Jackie took the time to help me resolve my problem.”
“Queenie (I hope that's how you spell her name) was kind and efficient! She was able to assist me with everything I needed to do and was so patient with me during the transaction.”
“Thanks to Kathy at this branch.She is curteous and friendly and very helpful. Very good customer service.Although this is the first time I drop by this branch, the customer service provided by Kathy is excellent.”
“This is an amazing Cibc branch. The customer representative Maggie is so nice and helpful. She gave me many suggestions and let me finished my mortgage loan very smooth.
And also this branch tellers are very smart and efficiency. They are fast and accurate than I experienced in other branch before.
Thank you so much.”
“Did not have an appointment. Tried other bank bmo who were rude but here at TD armadale went out of the way first at the front tellers and then he went to find an advisor to sit with us in room and give us time for financial matters. Lived in toronto fo 20yrs and know good customer service.”
“Many thanks to the bank staff for their professional and patient help. I am very satisfied with their service, solved my problem and made me confident in the bank's service. One woman in particular. I'm sorry I can't remember her name but her patience and professionalism were a huge help and I'm so grateful. Her service made me deeply appreciate the bank's care and responsibility to its customers, and I will always remember her help. //Thank you Monita for your help today. She is very gentle?”
“I recently had the pleasure of working with Brian Man at CIBC, and I must say his level of customer service was exceptional. From the moment I reached out with my banking needs, Brian was patient, knowledgeable, and attentive. He took the time to thoroughly explain my options and went above and beyond to ensure I felt confident and informed about my decisions.
His professionalism and dedication to helping customers like myself truly stand out. It's rare to find someone who genuinely cares about making the banking experience seamless and stress-free. I highly recommend Brian Man for his outstanding service at CIBC!”
“Mr. Henry Hu of Major Mackenzie is very helpful, knowledge with excellent service. He expand so details and will recommend him to all our friends. Thank you
Visit Henry two days ago Oct 15 and Henry as always, professional service with patience. If you are looking for professional advisor, Henry is the right person.”
Closed
3601 Hwy 7, Markham
Banks
“Not sure why this place has so many 1-star reviews in the past but maybe things have changed / improved significantly? I came to this branch for some estate related inquiries. The wait wasn't long at all and the staffs were all very professional and compassionate, same as with all of their subsequent phone calls to share updates.”
“This is not my local branch but I'm willing to drive 20min here every time!! I have been to 5+ other TD branches and this one is the BEST one. They just do the job quick and right, whereas other places gave me so many obstacles with just 1 simple task.
Just superb service here.”
“I recently had a significant issue with my account and visited several branches seeking assistance, but was met with unhelpful responses. However, when I met Assistant Manager Wazim Subrati, my experience changed drastically. He patiently listened to my concerns and went above and beyond to resolve the issue. His professionalism and dedication to customer service were exceptional, making him stand out as the best individual I've encountered in any bank. I highly commend him for his outstanding service and would recommend him and the bank without hesitation."”
Closed
60 Copper Creek Dr, Markham
Banks
“I was just here and the two representatives (Angela and Arjun) that helped me with closing account, mortgage payment changes and merging account was incredibly patient, helpful and accommodating. Facility is also very clean.”
“I rushed to the bank at 4:50pm even though they closed at 5pm because I had to sort some things out before catching my upcoming flight the same day. Ithaya (i hope i am spelling his name right) went above and beyond to help me problem solve and stayed past closing to help me complete what I needed, his customer service touched me! I am so grateful and so happy to have encountered such a kind soul!”
“I want to thank you, the assistant branch manager for helping with my concerns, very professional and knowledgeable and efficient. I was going around branches before encountering Joey to have my issues solved, but you can tell I was just brushing me away….. I would definitely come back to this branch for my business again. Great service!”
“Me and my brother were there today to open our student accounts, Meena and Raghu were really helpful and nice. They helped us a alot, also gave information on how we can use the banking to optimise our credit, what accounts would be best for us etc. I already have my banking with Scotia but RBC is way better i feel. Meena is so lively and sweet, also Raghu is great, thankyou for a great experience.”
“Thanks to Asal the branch manager and her team at this location for locating and returning my money when I forgot at the ATM.
Appreciate their help. Asal is very helpful once again thanks to everyone in this branch.”
“i am very happy with this location. May has given me excellent service. She is very helpful. I am not able to come to the bank but she helps me on phone and guides me online as well.”
“I made an appointment to open an account, and was greeted by a young man who was friendly, explained clearly, and helped fill in various information. I was very touched. I didn't remember my English name. My surname is Zhang. Thank you!”
“Only been in here a couple times. Once I went to the ATM and once to a teller. This branch is kept clean and staff friendly and knowledgeable. I only had to wait a few minutes to see a teller.”
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“Harry Sangaralingam was very nice to me. He helped me set my CIBC student account. He was very kind and patient and helped with the whole process. Thank you Harry!”