-
March 2024 by Ajay Sharma
The turban guy does not know how to take orders, he was adding everything in bulk & he was trying to be smart as he was showing that he could work faster than anyone but as zero.
-
March 2024 by Francesco Rizzo
What an amazing place very clean organized and most of all very friendly and amazing staffVegetarian options: No meat mealsParking: Great parking plenty of parking for allWheelchair accessibility: Easy access to get inside
-
March 2024 by Hao Ding
Typical Tim's, nothing special. However, there is a very loud background noise in this place. I don't know if it comes from the building's HVAC or a machine at the back, but it's very annoying when you want to sit and enjoy a cup of coffee.
-
March 2024 by Herman Nuberg
4 stars because is not open 24 hours from a week ago, there’s where i used to buy my coffee every day (4am)
-
March 2024 by Giuseppe Galati
Awesome
-
February 2024 by marjorie mackenzie
Ordered steeped tea,and sesame seed bagel with cream cheese. The food was fine, but I think they should cut the bagel in half as not many people like to hold the full bagel to eat.
-
February 2024 by iftikhar ahmed
Drive through was too long of a wait, parked and got quick service. Amazing as always.
-
February 2024 by Carmela Scerbo
Orders are wrong all time they speak there language in front of you the funny thing is I was the 3 rd car they weren’t busy still managed to get it wrong bagel with egg was garbage chewy and no butter no time to return it was on break
-
January 2024 by Muhammad D K
Regrettably, my visit to this establishment was far from pleasant. Despite a near-empty restaurant and three staff members present, there was a complete lack of a warm welcome.Having ordered an extra-large dark roast through the mobile app, I chose the option for the server to call my name upon completion. Disappointingly, after a ten-minute wait, no one acknowledged my order. Upon inquiry, the staff realized the oversight without offering an apology.Despite the explicit notification in the Tim Hortons mobile app, my name was not called again after returning to my seat. Subsequent inquiries were met with rudeness, and to top it off, the dark roast I ordered tasted like a regular coffee.This experience, marked by poor customer service and disappointing food quality, leads me to strongly advise against patronizing this location.I sincerely hope Tim Horton's administration takes note and implements necessary training in manners and etiquette for their employees.
-
January 2024 by Bhavya Patel
Placed an order, waited 15 minutes in drive through, when i went to the window, they told me that the food i ordered is out of stock. Really? Then why you keep me waited?
-
January 2024 by Angel Radilla
Fast food restaurant, very clean, excellent service, close to a Walmart and other businesses, good locationParking: Very big and freeWheelchair accessibility: Yeah
-
December 2023 by Jackie Go
I visited this location tonight, December 20, 2023 and I left very upset and unsettled.I frequently visit this location as it is the nearest one near my house. I waited in line behind a couple who bought a few gift cards, a lady with 3 kids who also bought gift cards and some food. I was aware that gift card purchases take a bit longer. So I wait until it’s my turn. I got to the register and I told the associate that I want to load 10 gift cards. She saw a customer behind me and asks me “do you mind if I serve him first because you have a lot of cards?” I said “yes, I do mind. I’ve been waiting patiently.” She proceeds to look past me and asks the man behind what he’s buying, completely ignoring my presence. He said he’s there for a gift card. She then told me she wanted to serve him first because he had less gift cards to buy than me. I was getting irritated and felt disregarded as a person. I politely declined her request and she continued to entertain the customer behind me. She proceeds to call another associate who was more technically adept at processing cards at a faster pace. And she waves to the man behind me to meet her at the other counter and she’ll serve him there.I was taken aback that this Tim Hortons’ associate did not find this attitude and behaviour deplorable. This is unacceptable, especially within the customer service industry.
-
December 2023 by Brad Da Silva
I'm sorry but this is a little ridiculous. I go to multiple different Tim Hortons and there's never a problem only at this location they do not understand how to take a proper order whatsoever. Every time you ask for a combo you never get all items in the combo. Then they argue with you saying that you didn't when you fully did. I do not understand what is so hard at this location. Tim Hortons please deal with this because it's so frustrating even ordering a coffee from here.
-
December 2023 by Syed Ahmed
1st. Spending over 20 minutes to order on line, slowest app to order on line at this location.Walked in to place the entire orderDefinitely need to improve customer service interaction.
-
November 2023 by E Rasmus
November 20/23 8:25:30 PM CASIER SHIFT 2.. I ordered a small hot chocolate, I received an original blend with milk. Brought it to the cashiers attention. She gave me a hot chocolate. I asked for a receipt, but she charged me for the coffee saying that was cheaper than the hot chocolate. I simply wanted the receipt for the hot chocolate. I don’t care if it was cheaper. She argued trying to tell me it was cheaper, I was quite perplexed that she was arguing with a customer about price. The hot chocolate was cold. I asked for a refund got my refund, then went over to McDonald’s and got a hot chocolate. Terrible service. This person needs to be retrained in order to deal with the public properly . I’m not looking for a deal. All I want is a receipt for what I purchased. She made an error and tried to charge me for her error will never return to that place again.
