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“Costco is our favorite store and has been a member for quite a few years now... But today we really had a bad experience with one of the cashiers Her name is Kimberley, for the first time I invited my friends to shop with me because they wanted to see and experience Costco and maybe after getting a membership card, but this cashier approaches us like we're garbage, I talked to her properly that my friends doesn't have a membership card and will be using mine and when we ask can we separate the receipts and she said to us no we're not doing that her which is fine for us but the moment she gives us the subtotal she's angry telling me you have to pay for this because your the card holder and again we respect that and we keep telling her can we pay in cash so we're trying to figure out how much we have to pay and she's not answering so I decided to come near the machine to check the receipt and I'm not even trying to reach it I just want to know if how much and she's just flip the thermal paper and telling me nope you're not having that its like we have a disease of some sort. After we pay no thank you just nothing and a smirk. Racism is really not healthy. I have never experienced this before at Costco for the first time and the worst is I'm with my friends a possible/future Costco member.”
“Great products and even better customer service! I've been a client for years and would never go anywhere else.When I inadvertently left a package near the Hearing Aid Center in the London, ONT Wonderland Road Costco, office worker Ali was quick to go out of her way to track it down by checking all of the hundreds of carts stored overnight at the front of the store!I can't say enough good things about these people. They're all super, including audiologist, Jennifer, who is highly skilled and competent, yet very pleasant and personable despite being very busy.Thank you all for your great service!Jimmy StewartGrand Bend, ON”
“Went there for the first time today. We were impressed with the wide variety of items, but mostly with the fact that all the staff was so friendly and helpful. It was worth the drive!”
“It is like any other costco.You run the gauntlet of people carelessly moving around in the parking lot. If you don't kill someone, then you've done a good job.The selection is nice. The line ups are long but move fast. You can really tell a lot about people by whats in their cart. There seems to be a correlation.”
“I have been a costco customer, they have never let me down in customer support and this time was no different.Both Dans at the desk helped me a lot by navigating through my flat tire problem and saved a lot of money too.Thanks a bunch to both Dans and Costco for not letting me down and helping me with my tire problem.?”
“Costco Pharmacy consistently delivers outstanding service. The staff are friendly, knowledgeable, and efficient, with minimal wait times and unbeatable prices.Highly recommended!”
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“This Gerrie location stands out among electrical suppliers in the London area. Great turnaround times at the counter. Mike and Stacey are both great for speed and accuracy which is everything to me. Thanks Gerrie!”