The Brick has been a trusted name in Canadian home furnishings since 1971, offering high-quality furniture, mattresses, appliances, and electronics at great prices through its many stores across the country. Customers often praise the friendly and professional staff for their helpfulness and knowledge, making shopping experiences enjoyable. Delivery service is generally smooth, with drivers being friendly and accommodating, though some mention issues like late delivery times and leaving messes behind. In-store, salespeople are described as amazing and patient, taking the time to assist customers in finding the right products. Delivery personnel usually bring items to the desired spot and provide tips for unpacking, although a few customers noted that items were not unpacked and that the delivery process sometimes caused a bit of a mess. Overall, The Brick is appreciated for its helpful staff, quality products, and good customer service.