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August 2024 by Kate Berkelmans
Walking into Orogold in masonville mall, to a smiling welcoming face from an amazing lady,Divi. Makes our day everytime we go to Orogold for product!
Today was an even better day, because after getting our lovely welcoming from Divi, my mother and I meet Leo for the the first time to do our cleopatra facial, that we have had for a long time.
He was so charming, funny and sweet and above all very honest about what our skin actually needed and didn't need.
He made us feel like he was there to help with the skin problem, not just to put on the product.
We left with smiling golden face and have had a very positive experience today, we can't wait for our next treatment!
Thank you!
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August 2024 by Venus
I don't trust the positive reviews posted seeing as they refer to employees by name. Wonder what free products they got for it
My mom got scammed by this company out of thousands of dollars. Never thought I'd have to say that every and much less about a shop in a local mall that's been there for years but yes it happened. They should be ashamed of themselves. My mom was visibly upset with an OBVIOUS language barrier, and instead of doing the normal humane thing, they decided to lure her in to get profits. I would give negative stars if I could. Products don't even do anything.
Not to mention myself walking by the store every time I visit and getting harassed by the employees to come inside. They really seem to thrive on pressuring the vulnerable
Edit: reading all the reviews just further proves that these people are intentionally scamming people with obvious disabilities.
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July 2024 by Stella K
They are the worst people I have ever seen in my life
Do not get drawn by them and take their free products ad they will lure you into buying products from them
And you will get scammed with their third party loan called Lendcare
Do not ever buy any product from these guys as none of that works tryst me I have used all of them and none of them work
Not even their expensive so called devices
Do not ever go and think to buy
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May 2024 by Laurie Barton
Got drawn into the store by Skin care specialist Divi, she’s quite knowledgeable and polite. I usually don’t stop at stores like these but it turned out to be a pleasant experience. I ended up getting a cleanser and gentle peeling scrub. Also got scheduled for a facial - my first ever!! and I enjoyed the experience. The sample moisturizer compliments my skin well after using Orogold’s cleanser! Check them out you might find something that works for you
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May 2024 by Priyansha Thapa
Skin specialist Divi helped on choosing the right product for me. I barely do exfoliating and cleansing, she helped me choose the right products and gave me a Peel and the vitamin C cleanser. Would reccomend her!!
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April 2024 by Yagen Mohamed
I was very surprised by how it dirty my mom’s skin is, she’s literally the cleanest person I know. I love it so much!!!!!! We bought deep Peeling and hydrating cream. Divi - constant my new favourite person, she’s literally adorable. My mom and I loved her so much, shes really fun.
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April 2024 by Laura Brooks
Had an amazing experience, especially with the facials! Their products are not cheap but in my opinion worth it. Michael the Skin Specialist was very helpful. Definitely would recommend visiting :)
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April 2024 by Kingini M
Extremely confusing staff! Literally forces you to buy their products. A complete scam!
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April 2024 by nyambura
if i could give 0 stars i would, please if you love yourself and love your family don’t even approach this store, in fact avoid any mall that has this store. the salespeople are absolutely ruthless and have no qualms about intentionally misleading you into purchasing products. if they try to convince you to sign anything just walk out without a word!! very aggressive tactics. shout out to michael, leo, angela and dan over at CF masonville for ruining my month.
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April 2024 by The Hunter
DO NOT GET ROPED INTO THEIR SKEAMS!! Employees are persistent and aggressive, often hollering at you from across the walkway. I've only ever seen them call out to woman (of any age including teenagers), never any men. They will tell you ANYTHING to make you buy a product. False promises and money hungry grins is the only thing you'll get. Products are ridiculously overpriced and you can buy most of their 'special ingredients' at any drugstore for $10. I'm surprised this establishment hasn't been shut down for harassment.
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April 2024 by Valorish Creations
This store will not return or refund you... do not ignore redflag!!!!!!!!!!
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March 2024 by Dan Weiss
Professionalism and integrity.
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March 2024 by G.K.
Got caught being nice, the sales lady put a cream under my eyes and told me not to react to excited when I saw the results! I told her I have a long background in cosmetics and skin care and asked her what the active ingredient that was in the eye cream that contracted the skin that way? I was told it was collagen and asked if I know what it was, certainly do, but collagen doesn’t react like that on your skin.Next came the sales pitch, by trying to put product box in your hand and basically directing you to buy. I said no at the ludicrous price of $400.00 and then asked why, is it the price or did you not like the product? Or do you not use eye creams? Of course I do.I politely said, I do not make instant decisions on products, always good to do your research.
Then she walked to the cash register when I said we have to go, she then opened the cash drawer and was grabbing for a card, she then said, well if this helps you decide to purchase, a previous customer did not use her discount card and the she offered the product to me for 50 % off.
I had scammy vibes the whole time , I’ve worked for various cosmetic companies and some very high end where none of the products had such insane high prices ( even though they were considered expensive products) as I’ve seen in their website, even those containing gold.
Just not a good experience, plus the cream used that literally contracted the under eye skin felt very rough and I washed it off as soon as I got home because it felt weird , the cloth was yellow.
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December 2023 by Larissa Dushime
I had never heard about OROGOLD Cosmetics and was invited by Matthew to view and hear about the products. I had a great experience at the store, learning about their products, and looking forward to trying them.
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December 2023 by Exavelyne Karinganire
Matthew was a great salesperson and taught us about the products (Novado Gentle Peeling and Hydrating Cream). He was enthusiastic and knew his products.
