Hardware Stores in London, ON

“What can I say. This is incredible people who patiently fulfill your needs. If they do not have it or can not get it, then you have a rare problem. I can not remember how long that I have been going to Bob and his longtime staff. Many, many years of helping me fix insurmountable problems.
You really have to visit their store to see how many problems or projects can be realized to a successful result.”

“Staff was friendlyThey were unable to find my paint colour from abother location.Make sure you bring the code with you if you want a particular colour.This location does not honour mask exemptions.I would encourage them to consider editing the sign on the door.Is currently says anyone with a mask exemption who "refuses" to wear one. It might be better received if it were to say "and unable to wear one"Saying that someone who is UNABLE to wear a mask is REFUSING is like saying that the kid with the peanut allergy is refusing reese's pieces”

“Great place for appliance and equipment parts! Parts are either in stock or available in days from another Amre site in Canada. Prices are competitive and sometimes cheaper than competitors for OEM parts. Website is excellent for part numbers, replacement part numbers and model compatibility listings. My first choice for online searching. Service staff is always helpful and knowledgeable. Had great service from Phil today (London store).”

“I drove over for some knob pulls and was instantly greeted and assisted by an associate to find the items I saw online.
He brought out multiple sizes of one style so I could compare them. Thank you so much for the great in store experience.”

“My favorite garden centre to get amazing year round ever growing, the staff are all about the beauty of the flowers making sure that you pick the perfect plant for the correct amount of sunlight. Grown vibrant & healthy this season! 9 different flowers for my front flower bed was $84 dollars! The friendly atmosphere was very fresh and uplifting with great quality items that are very easy to maintain! Without a doubt that I will always get my summer plants from this unique garden center”

“Great customer service! They will support your needs more than most any other suppliers. I only had plastic with me but the item I needed was rather inexpensive so debit was not an option. They let me come back to pay so I could focus on the problem at hand.
We need more of this attitude in the workforce!!!”

“I'm not entirely certain, but this location could possibly be the largest Home Depot in London. The staff goes above and beyond in providing assistance, always ready to guide you with a friendly demeanor and knowledgeable advice. The store itself is divided into numerous, well-organized sections, each offering a vast variety of products. From household items to tools, and from construction materials to decor, it truly encompasses a comprehensive range that ensures you can find virtually everything you might need for home improvement projects, constructions, and more. It’s a one-stop-shop that remarkably manages to cater to a plethora of needs for homeowners, DIY enthusiasts, and professionals alike”

“This local hardware store is a treasure trove of tools, supplies, and expertise. From the moment you walk in, you're greeted by friendly faces eager to assist with any project, big or small. With a wide selection of high-quality products and personalized service, it's the go-to destination for all your home improvement needs.”

“This Gerrie location stands out among electrical suppliers in the London area. Great turnaround times at the counter. Mike and Stacey are both great for speed and accuracy which is everything to me. Thanks Gerrie!”

“Amazing people when no one else would help they came to the rescue id recommend Noble to any average home owner in the London Ontario area thank you Noble for helping with my furnace parts you guys are awesome!!!”

“Lots of selection and easy to find most items. Guy at the checkout is fantastic with customers. He really stands out with his helpful and friendly personality. I didn't get his name but he's younger, braids, tall and slim. Every store needs that guy”

“Needed to get plumbing parts, older gentleman and lady very knowledgeable and helpful (on two separate visits) and took the time to help find right parts.Well worth going here for help & knowledge for plumbing needs.”

“Very rude, non-customer appreciative management, and staff.
I used to like going there, as they usually have a warmer atmosphere, compared to say a canadian tire, or home depot. But recently, my fiancee accidentally lost our keyless fob while driving into London from port stanley. She didn't know what to do. So she parked at Peavey, at the side where nobody goes, and turned off the car with the windows down. This was on a Saturday evening. Nobody was answering my calls when I got there, to see what a new fob would cost. I presumed $200 from where I had one reprogrammed a few years back. So we slept in the car, to make sure thieves ŵ get in there. But same thing Sunday. Nobody answered. So another night in the car. Living in port stanley, it made no sense to tow it there. Because tge cost of a technician to come program it there would be through the roof. So monday morning the manager pulls in, and without question tells me that the vehicle needs to leave immediately. I had to get him to calmy listen to me explain the situation, and he seemed to be happier that I was in actual distress from the situation, and not a vagrant living in my car in his parking lot.
We finally managed to get ahold of a couple of locksmiths, and found out it was going to cost us around $300 to replace the key. Which i wasn't able to spend for a couple of days more. So the next day, another manager walked by my fiancee as we were leaving to start our day, and told her that we'd overstayed our welcome. Then another employee asked if we were leaving before the end of the day.
Now if anyone knows this peavey mart. They know that tge side parking l9t I'd always empty. So we weren't taking up any potential customer parking space. We also kept our area clean. And didn't hang around through the sau to cause any attention to ourselves. So this was just a flagrant abuse of power for a few people. Not caring that we were having a problem and needed some time. I will never shop there again.”

“Alex answered the phone after I called the Appliance Dept and asked about Bosch dishwashers. He gave me so much information that we drove right down there to buy one after i hung up the phone.

He was not meant to be covering that department, but after I tracked him down, he still spent a good half hour walking us thru Bosch dishwashers. He had an incredible amount of knowledge and talked loud enough for mother to hear him. He even stapled the dishwasher receipt to the inside of the pamphlet instead of the outside 'because light degrades the receipt paper'.

This morning we had called London Major Appliances and asked if the had a Bosch 300 dishwasher, they said "no" and when I asked how long it would take to order one, they said they had no idea.

Alex took that sale with a 2 min phone exchange. Well done Rona+.”

“I was shopping for door locks , when I was approached by Craig a staff member of home depot. Craig assisted me for over 30 minutes and made sure I went home feeling confident in the purchase I made.Craig also let me know that the old door locks I purchased can be returned to the store for full refund , due to them malfunctioning and only being purchased a short time ago. This I did not think was possible since I opened and installed the locks. I was extremely happy with the straight forward answers and honesty from craig.All employees in home depot need to follow in craig's foot steps with such great customer service. Great work .”

“Small but vexing problem requiring a specific tool I did not possess.
Technician addressed the problem immediately and persisted trying multiple methods and tools until he resolved the issue.
No charge - immediate cordial knowledgeable attention and even carried my heavy disc/belt sander out to my car for me.
Exemplary service highly recommended !”

“Just visited the garden center today (May 21, 2024) and holy moly…it is stocked! It was especially lovely to see such an abundance of garden plant but also a huge amount of tools, landscaping materials and all manner of garden supplies. The young woman who was helping me load the really heavy landscape rocks was outstandingly helpful and friendly.”