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August 2024 by Laurie Kline
Brought our car in by tow truck because it broke down on highway 6 in Little Current while we were leaving to go home to Arnprior. Asked the proprietor to check and see if he could repair it. He said he was really busy and he'd look at in between other jobs. When I called just before lunch he said he wasn't done looking at it because of other jobs. We went by at three o'clock to see what was going on since we had not heard from him yet. He said he couldn't find what was wrong and did not have the tools for a Toyota. Then charged us for 3 1/2 hours of labour, a diagnostic and taxes for a grand total of $497.00!!!!! Then told us to send it to the Toyota dealership in Sudbury! No warning, no phone call, no heads up at any point in the day.
He took advantage of our situation...I expected a nominal charge for looking at the car and an honest opinion about his limited ability to fix a Toyota early in the process.
Not almost $500 dollars for a "take it elsewhere!"
Not a happy customer! We're spreading the news.
Ps. The tow truck driver was shocked by the charge!
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September 2023 by Sara Assance
Awesome friendly experience/service, great atmosphere, very fast.
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July 2023 by Tabitha Rees
Thanks so much for helping our family out today on short notice when our tire popped a few minutes outside of town. Service was fast, helpful and friendly!Service: Tires
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July 2023 by Pat Kellar
On vacation on the island with our travel trailer. Had a wheel issue and a nail in a tire. Mechanic came to our campsite after the garage closed to assess the issue, fixed up in no time. Great folks to deal with. I definitely recommend!
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March 2023 by Jessica Manitowabi
The most rude customer service I’ve ever received. If they don’t want to deal with Uhaul bookings they shouldn’t offer it at their shop. The lady was rude and acted annoyed since I walked in. She was training a new employee and treated him badly. Swearing and getting mad at everything. Her husband came out and got mad at me! I don’t know how anyone could rate this place 5 stars. I would give it 0 if I could! Don’t go here!!!!!!
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November 2022 by Roland Mérelle
Excellent service! Flexible, open to discussion, quality service!
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November 2022 by Luc Tout Court
EN: We had a serious brake problem on our van (smoke, brake pad smell). We were 2000km from our starting point with no other garage available less than 4 hours away on a Saturday (with a brake problem). We were received very politely and taken care of immediately. After repairing the breakdown and explaining the whole problem to us so that we understood it well, we were able to leave and it only cost us $25; where a dishonest mechanic could have easily ripped us off since we had no fallback solution. Thanks again for the troubleshooting.
FR: We had a serious brake problem on our van (smoke, brake pad smell). We were 2000km from our starting point with no other garage available within a 4 hour drive on a Saturday (with a brake problem). We were received very politely and taken care of immediately. After repairing the problem and explaining the whole problem to us so that we understood it well, we were able to leave and it only cost us $25; where a dishonest mechanic could have easily ripped us off since we had no fallback solution. Thanks again for the troubleshooting.
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November 2022 by Pat Martin
Awesome place
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September 2022 by Dorothy Stewart
I gave the wriyRating
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July 2022 by John
Friendly staff, hard working mechanics always looking out for customers.
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February 2022 by Katie Brown
WORST SERVICE I have ever received! No one actually man's the Uhaul desk so every uhaul order is a nightmare. They canceled my uhaul without notice three hours after I was supposed to pick up- despite me calling and showing up TWICE to pick it up. Rude lady on the phone hung up on me after telling me to go complain to uhaul because it wasn't HER job to deal with it.
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December 2021 by Tina Khalifa
Over emphasis on money. Upcharge everything! They have had vehicles there for months that haven’t been touched but still take in more business as long as they’re making money. RUDE customer service.Service: General repairs & maintenance
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November 2021 by Ev. W Jacko
Very friendly helpful place
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November 2021 by John Swan
Unbelievable! Amazing! The most honest shop I’ve ever seen. I thought I needed 1 or 2 wheel bearing replaced, looking at a cost about $1,000. I self diagnosed it, they got the parts and booked me in.Turns out, it was a wheel lug issue. Replaced them then double checked the whole truck. Cost me under $100.Wow-I’m taking all my needs back there, I’d rather drive 4 hours for honesty!!! 5 stars are not enough. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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November 2021 by Zela Dykes
Sandy, Robert and Patrick are amazing, super, kind, honest and extremely efficient in fixing a serious issue with the Toyota RAV4, after I just had it addressed at Canadian Tire two weeks ago. I would highly recommend this place to anyone who needs a reliable, honest and reasonable care of their vehicle.Service: Transmission
