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“i've been banking here for over 20 years and i was on the verge of leaving because they bounced me from advisor to advisor, overcharged me on NSF fees.However Denise & Katlynn completely changed my perspective on their customer service. Denise refunded me my NSF fees & Katlynn has been nothing but helpful and wonderful when it came to giving me ACTUAL financial advice and options not just trying to push more products on me.Those 2 ladies are the only.= reason i decided to keep my banking at this location.”
“Typical small town branch. It can be hit or miss when it comes to lineups inside the bank. The tellers are friendly and get you in and out quickly. They help with online banking too which is good. The ATM machines are good and now offer US $$. Plenty of parking at the side and out back. The bank manager is cute too.Too many service fees eating away at your hard earned money which is unfortunate.”
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“They are great, very cooperative and helpful, but I get my account flagged and froze almost every other month which is annoying when you get your paycheck and you find out you can't pay your bills from your mobile banking and weren't planning on going out on check day only to pay bills and you call customer service and they say well you have to go into your local bank branch because we're unable to help. I really wish they had an option on mobile banking to verify the it's your activity and not suspicious activity.”