The Brick has been a trusted name in Canadian home furnishings since 1971, with over 200 stores across the country. Known for offering high-quality furniture, mattresses, appliances, and electronics at great prices, the company strives to provide friendly and professional service both in-store and online. Customers often praise the helpfulness and knowledge of staff, particularly sales representatives who work within budgets and help find suitable products. Delivery service is generally efficient, with delivery personnel being courteous, accommodating, and quick to set up items. However, some customers mention that communication about delivery times could be improved, as specific delivery windows are sometimes hard to meet, causing inconvenience for those with busy schedules. Overall, the shopping experience is described as easy and positive, with staff going out of their way to ensure customer satisfaction. Despite occasional delays, most customers appreciate the effort and professionalism of the team, making The Brick a reliable choice for home furnishings in Canada.
Great delivery guys. Super quick and professional and very nice.
November 2024
Great service from the showroom to delivery. Delivered on time and were very professional and polite.
November 2024
Tirath is very helpful and knowledgeable with the product. She did a great job to help me find the mattresses best suitable for me. Highly recommended.
