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March 2024 by Keith Hallock
Great service and very helpful staff! Great prices!
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March 2024 by Keaton Hartigan
Great staff. Always do a stellar job sharpening my skates
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March 2024 by Mike Lachapelle
Great prices on goalie equipment and sticks.
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February 2024 by Darren Prest
I can't say that I have been a regular customer of Sportco, but as a Kitchener resident since 2000 I have purchased things here several times over the years. We went to look for skates for my wife tonight, she found a nice pair that fit our budget. I'm sorry that I don't know the gentlemans name that helped us but he has helped me previously and he is very helpful, friendly and patient with all of my questions. The rest of the staff was very helpful as well. I tried on some new hockey skates and I liked them, but for now I got my old ones repaired by Sportco. It's really nice to see an independant local store thriving in today's economy.
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February 2024 by J B Arasim
Have always been nice at this location good products sold here great place
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February 2024 by Helen Banques
Had the best time here, the owner is so helpful and knowledgeable and we got everything we needed! We will be back!!
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February 2024 by Matthew Moore
Best skate sharpening in town! Friendly and helpful staff and they know their products! Blade Tech blades, Blackout sticks and a new visor for my helmet are on the wish list!
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February 2024 by Barry Grant
Super friendly, and a great selection of hockey, lacrosse and baseball equipment.
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February 2024 by jake little
Get place to purchase skates! Staff was very helpful and informative!
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February 2024 by Ananda Emch
I love going here.the staff are very helpful and friendly
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January 2024 by Christian Olmedo
Great place with very knowledgeable staff. Has everything you need for a decent price. One of the best places to get your skates sharpened. Try to take advantage of their sales.
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January 2024 by Christine Blazon
Had an amazing experience staff is helpful really nice when trying to get skates and have zero hassle in exchanging or returning.
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December 2023 by Drew Sullivan
Customer service deserves a zero. If it weren’t for the fact that they are one of the few places you can go and get JR ranger apparel from I would never support this business. Sad considering it was once a great small business.
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October 2023 by Angela Gatto
Old fashioned kind of customer service like it used to be!! Staff went over and above to help us find what we needed! Will definitely be back!
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October 2023 by Dan Tulpan
I bought a pair of Umbro soccer cleats from this store on October 17, 2023 and played soccer on Friday, October 20, 2023. Ten minutes into the game the sole of the shoes started to fall apart (attempted to add picture, but conveniently rejected by server) and I had to stop playing. On a closer inspection of the shoes I found a label on the inside stating that the shoes were manufactured in 2011, ... yeap, 12 years ago, so no wonder the sole was all brittle and broke apart.I went to the store today (Saturday, October 21, 2023) to return the shoes and get my money back and I was told that I can only receive an in-store credit or a replacement. I paid real money on my shoes and therefore I want real money in return. I do not need anything else from your store and definitely not another pair of cleats from a store that sells old/ancient merchandise. Moreover, at the time of buying the shoes I was not informed about your store policies and the receipt does not include any information regarding returns. So practically you misinformed the client by withholding information at the time of selling the goods.Since this is the only reply I got from the store (customer rep talked to the manager), which seems to contravene with the Sale of Goods Act, R.S.O. 1990, c. S.1 with respect to private businesses being obliged to provide full return for defective products, I reported the issue to Consumer Protection Ontario (Ministry of Public and Business Service Delivery) and to Better Business Bureau. And since I missed a soccer game that costs me $15/week and wasted gas (~$5) driving for nothing to your store today, I asked to get reimbursement for these, too. I truly hope to receive my money back soon, as I will definitely take this to a media and legal level if needed. I am also pretty sure Umbro might want to hear about how your business devalues their brand, which is next on my list this week.Business like this should not exist in Ontario.
