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March 2024 by kate gingerich
I had some returns to do and they were very helpful.
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February 2024 by Jan Shantz
Always such a pleasure shopping at Rickis at the Boardwalk. They are always so warm, welcoming and extremely helpful. I always have an enjoyable shopping experience there.
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January 2024 by Emily Riggs
Very helpful staff. Good selection
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January 2024 by Daniela Pantea
Really nice experience shopping at this store. All the employees are very friendly and helpful. The store is clean and has a good assortment of clothing.
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January 2024 by Elena Michael
Great staff .
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December 2023 by Eryn M
My favourite store in the Waterloo area is the Boardwalk! Everyone is so knowledgeable, so friendly and know how to treat customers! Their service is what keeps me coming back and referring my friends to that location! Well done ladies!!
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December 2023 by Lynda Widall
Very friendly staff. Found many items in my size on sale.
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December 2023 by Tammy Josling
I've been a Rickis customer since the 90's and when I asked about redeeming my points I was told I didn't have a card associated with my phone number I was floored by that. I believe I will never shop there again.
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October 2023 by Natasha R
Friendly staff but was disappointed with the item I wanted to purchase as I was made aware that the store is now both Rick's and cleo. I had a $10 gift to spend at Rick's. The item I picked up wasn't Rick's but cleo, which was confusing because nowhere in the store is it pointing out that. Also I could only use the $10 gift to purchase an item that is only Rick's. Misleading customers.
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October 2023 by Linda Brogden
Originally I purchased the longer camel coloured winter coat in a medium. At home when trying it on, I decided that I preferred the salute colour ( navy) and a smaller size. The assistant manager was a great help with return and ordered me the small as none left in store. Very pleasant and helpful sales staff in the Boardwalk store. Happy with colour and quality of coat. The coat was on sale for 40% off - what a bonus.
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September 2023 by Jo Dre
Great service, the lady who helped me- alot was so nice and knowledgeable and great prices!
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July 2023 by Victoria Young
I always feel welcome and looked after when I visit this location. Whether I'm casually browsing, or trying on a dozen pairs of pants/capris, they're always friendly and accomodating. I love the addition of Cleo styles, they mix and match well with my trusted Ricki's favourites!
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July 2023 by Satinder Kaur
I love this location. Staff is so friendly and helpful. From last 8 years I love to come on this location. ?☺️
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July 2023 by Pamela Brown-Wass
I love this store!! The stylist helped me pick out several outfits and even ordered a matching shirt for me!! I’ll be back!!
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June 2023 by Francine Lafontaine
The customer service was outstanding and I couldn't be happier with the fit and quality of the clothes.