10AM - 6PM
123 Pioneer Dr, Kitchener“Excellent store. I used to go to PetSmart, but I'm glad I made the switch. The staff here are super friendly, they take very good care of the betta fish, and there are many premium pet food brands available.”
“These people sell the best dope bags (cat nip bags) you will ever find. I believe they are homemade with premium cat nip ( might be wrong) but you will not be disappointed! They have a lot of other cool stuff too.”
“I visited Global Pet Foods with my two dogs and was amazed by how friendly and helpful the staff were. I was able to find everything I was looking for, at a reasonable price, and enjoyed one of the most pleasant experiences I've ever had in a pet store. Thank you for the excellent customer service and the treats for my dogs.”
10AM - 6PM
324 Highland Rd W, Kitchener“Best employees out there! Never had a bad experience with this store.I called under an hour before close for the best cone for my cat because she kicked it off. The ladies closing last night were so knowledgeable and patient!!! I didn’t feel rushed at all and only realized after that it was minutes til close! Thank you guys once again!”
“Very helpful phone conversation and super fast response to our call about an injured bird. An officer came right away to take the bird. We are grateful that this service exists within the region especially for those of us who have no experience with animals. Thank you!”
10AM - 7PM
655 Fairway Rd S, Kitchener“What a BIGGGG difference between the services provided today between Erb street petsmart and this one! I had called to book a nail trim for my dog at the erb location this morning and they advised me to just go in. Then I went in, and they told me I had to wait 20 minutes. I was dumbfounded. I left and came to this location and right from the get go, I got A one service! The lady took my information and in a couple minutes and my dog was looked after but it was the service! Fantastic young lady! She did a nail trim, etc......but in my 11 years of going to get her nails trimmed had I NEVER seen my dog get the cutest little bow on her hair! OMG. I am not exaggerating when I say that my dog actually appeared very happy and you know how much anxiety dogs get going for grooming. That young lady was TOP NOTCH! I told her but I needed to write it here especially when the service i got at erb street petsmart doesn't compare at all! Kudos to this location! You hire great ppl, you get great service and loyal customers!”
“The employees here are always extremely knowledgeable and most times happy to provide information.
I highly recommend Big Al's for a go to place for fish and knowledge.”
“I want to thank and compliment Crissy from Rens Victoria St
She noticed me bewildered by all the choices for dog food.
Crissy patiently explained to me with a great depth of knowledge on each product and helped me make informed decisions on the best choices for my dogs.
My two fussy, spoiled pets have really enjoyed the delicious variety of healthy food.
Also, her tip about not leaving the food in the can after opening is bang on and so obvious but we had never thought of it. It does make a difference!
Thanks Crissy”