LCBO

Liquor Stores
Hours: The LCBO is a store with a good selection of drinks, including a wider Scotch selection than another location in town. Customers describe the staff as the best, with many employees being warm, friendly, super cool, knowledgeable, and in good spirits. They are noted for offering suggestions, making conversation, and providing assistance that makes customers' days. The team and management are seen as caring about the safety of customers and employees. However, experiences with staff can vary. One new employee was described by a customer as abrasive and unprofessional, loudly making inappropriate accusations about other customers based on appearance, which other associates professionally pushed back against. This was seen as a disappointing addition to an otherwise strong team. Another customer strongly defended the store and its new manager, stating the staff all care and that negative claims are false agendas. Overall, while most find the staff excellent and the selection good for the store's size, there are contrasting opinions on specific employee conduct. The location is valued by many in the area for its service and atmosphere.

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1. Kitchener, Ontario