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March 2024 by Lov Catada
Totally 5 stars service specially to Ed who was very helpful throughout the whole experience. He was very empathetic knowing it was first car accident, and was reassuring. Got my car fixed in time for my trip, and they even gave it back to me cleaned and vacuumed. I highly recommend this branch. Thanks again!
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February 2024 by sosa7790
Brought my wife’s new CX5 in to service as they had forgot to reset the service reminder. Kane at the service desk was awesome- he dropped what he was doing, came out to the car and reset it for me. He also took the time to show me how to do it, since I wanted to know. He also helped me with resetting a radio feature, and gave me a complimentary car wash for my troubles. Cant ask for better service.
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February 2024 by Tammy Kind
We were able to try the vehicle without having a sales person coming try to push us into buying. Al was knowledgeable about the vehicle had all the details about the vehicle including repairs that Mazda did on it. We came back the next day to try vehicle again. At no time did I feel pressured into buying
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February 2024 by Anan Ton
Car went to carstar AGAIN! Took couple weeks to get estimate and fixed damage due to too many accident & parts shortage not much anyone can do. Car came back new and clean - I mean clean, they even clean inside my car.Excellence service. Still, I don't want to go back to Carstar again, everyone around ask me AGAIN? Damit?
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February 2024 by Shawn Jun
I just purchased a Mazda 3 GT Turbo and I couldn’t have been happier with the process. Al Holliday was the sales person assisting me and was very helpful in absolutely every single part of the entire process, from getting a quote to finally receiving the car. I would definitely recommend Kieswetter Mazda and Al to anyone looking to join the Zoom Zoom family!
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February 2024 by Athul George
Had a good experience with the spare parts department. They made proper communication on the parts I requested.
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February 2024 by Yasamin
We recently purchased a car at the Kieswetter Mazda store, and Brooke assisted us throughout. She was patient, answering all our questions and explaining everything clearly. The team delivered the car as promised, and even after the purchase, Brooke remains incredibly helpful whenever we call. The customer service here is truly exceptional.
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February 2024 by Karen Woroch
Trisa, our sales representative was very knowledgeable and informative. She listened closely to our needs and was able to recommend a vehicle that would fit those needs. She kept us in the loop as we waited for delivery of our car, and added last minute adjustments. I would highly recommend Kieswetter Mazda and Trisa to anyone looking for a quality vehicle and personalized service.
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February 2024 by Dave Kennedy
They got us in and out of the shop quickly and did what they said they were going to do at a reasonable cost, without looking for an opportunity to charge us for something extra
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February 2024 by Ronald Wheeler
My B3000 went in for a recall, and I was very pleased with the experience.
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February 2024 by Mark Drummond
Great service department. Friendly, helpful, take the time to explain things to you. Will book an Uber for you if you need a ride while they work on your car. Pleasant area to sit and wait.
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February 2024 by FC Design
We got two company vehicles from here with Trisa and everyone involved was great. Very responsive and no issues throughout the process.
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February 2024 by Jeff Dorie
I have used Kieswetter Mazda for service in the past. Always had a great experience. Decided to shop for a new vehicle here this time. Trisa was exception! Very knowledgeable with product options, good communication and follow-ups. Never felt pressured throughout the experience. Kim, the business manager walked us through additional coverage options. Was very patient and detailed while explaining the various warranties and protection services available. Will definitely recommend Kieswetter Mazda in the future.
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February 2024 by Deep Sanghvi
We always have great experiences every time we visit Kieswetter Mazda. Al is the best person to reach out, he is always up to provide best advice. We have purchased multiple cars with him and always got the best deal.The whole staff is great to provide exceptional service and hassle free purchase. Never left unsatisfied. I would highly recommend this place if you are looking to buy a new or a used vehicle!!
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February 2024 by Andree Marcoux
I recently had my car repaired at Carstar, the customer service that Ed provided was awesome, very friendly and genuinely empathetic.My car was returned to me in less than a week which was great.Would definitely recommend Carstar kieswetter Mazda.
