“Excellent product and very knowledgeable and friendly staff. Their selection of probiotics and fish oils is impressive. It's wonderful to go to a shop where the staff actually know their product. It's obvious that the owners don't skimp on training. I would especially recommend the Highland road/Kitchener store. The staff is super well informed at this location.”
“The smoothies here are amazing, specifically by the one woman who is there during the week. The smoothies she makes are so good and taste way better than when anyone else makes them. I dont know her name but she was working today (november 12th) And she is super nice :)”
“Goodness me Waterloo has been our families main store for years. Our son has Autism and the calmer setting works for us. Vicky is a staff member who has gone above and beyond to accomodate our family and make us feel welcomed. I want to take the time to recognize her as she is the most caring customer service representative I have ever met, especially when interacting with those with special needs. Thank you. She always has a friendly attitude with every customer I have seen her interact with. It's tough to find stores and representatives at stores that are so inclusive and helpful. Other staff are great too. I wanted to take the time as a Mother of a special needs child to appreciate the kindness we recieve and witness. Top notch customer service. The product selection is good and quality is great. Potatoes are a perfect example of this. The locally grown produce is nice to see on the shelves. If you have an employee of the month my family would nominate Vicky.”
“I had a fantastic experience at Nature's Pharm! The staff were incredibly helpful and knowledgeable. They took the time to ask the right questions, really understanding my needs and health goals. They even corrected some misconceptions I had from a video I watched, offering insights I hadn't considered. Instead of pushing unnecessary products, they suggested I keep it simple and focus on what would truly benefit my health. The store layout was easy to navigate, and their prices are competitive, even offering better deals than online. Overall, a great place with a professional, caring team that genuinely wants to help you improve your well-being. Highly recommend!”
“Shop here frequently and generally satisfied with this store. This store's "culture" finally seems to be improving again after the loss of most of their very helpful and knowledgeable staff a few years ago. I would recommend that this location shrink the makeup & beauty section, and strongly consider adding fresh, organic produce. It also might be nice to have offerings from local, organic food producers so those who wish to support more local, also have that option at your stores.”
“One of th nice shop for natural solution for cold cough and viral infection.
I bought product from these place two or three times and completely satisfied”