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September 2024 by Chris Longton
Went to AMF bowl, had a great time practice bowling except when we came in and had to watch these 4 people at the entrance who were annoying and dumb and had no idea how to shut up and just ask for what they wanted. Which held up the line for everyone. Not sure why people come to a bowling alley to act like idiots. The staff are very patient here that’s for sure. Good for them
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September 2024 by Alisha Khan
I went to AMF this night with 3 of my friends, the slim guy with the spectacles assisted us. He was very rude in his customer service, he charged us for the unlimited game of bowling when I specifically asked for a single game for each individual. In the heat of the moment I didn’t realise what was charged to me, I accept that I didn’t realise it first but when asked for clarification or refund rather than saying it might have been a confusion or trying to provide us with a solution he was straightaway rude with us. AMF should teach their employees to be more customer centric or the least, to be kind even if a confusion occurs.
My review might not matter to the business but I frequently come here with my friends for bowling and arcade, I don’t think any customer deserves this kind of customer service.
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August 2024 by WW&WW
Direly understaffed, lane stopped working over four times, had to switch lanes. We paid to play pool the balls wouldn't come out and it took another twenty minutes to get someone to get the ball out.
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August 2024 by Trey Warkentin
Staff was very rude minus the guy with the mullet. Our lane was turned off at 9:50 even though they told us 10. The washrooms were covered in urine and the urinal was leaking. King pin is way better.
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August 2024 by Ramesh Sangili
It was awesome
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August 2024 by Henry Wiebe
Great lanes and even better service from wonderful team of people!
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August 2024 by Grayson Morawski
Myself and a group of friends came here for a birthday celebration and the experience was less than enjoyable. When entering the establishment it was busy which isn’t the issue but the front staff was very cold and rushed people through, when dealing with shoe sizing it felt like a burden to ask for something better fitting and took quite some time. We started bowling and ordered pizza at the beginning of the night and did not get it until about 30 minutes before closing time, which was about 2 hours later. This happened with a lot of our food orders. Our lane messed up the pins and it took at least 30-50 minutes for them to come and fix it, causing us to try and find anything else to entertain By closing time were still waiting for food and drinks and were told that we could not get a refund as their tills were closed. All around awful experience and will not be returning
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August 2024 by Mason Green
Horrible service, had to get my money refunded for drinks that didn’t come, didn’t get the food until just before close, game glitched and took so long to fix. Towne Bowl is good, right y’all?
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August 2024 by Tejal Modhavadiya
Very nice
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August 2024 by Nikola Maljukanovic
DO NOT buy the draft beer it's been flat for the last six months. Hopefully this helps fix the issue.
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August 2024 by Victoria Bowl
You guys are a solid 10 pin centre. We send business your way when customers are not looking for 5 pin bowling. As a professional courtesy I must warn you against accepting any business from Renison College. They will show up over 50 minutes late for their booking and will berate your staff if you can no longer offer lanes to them at that time and would not give a deposit. If you choose to accept them, make sure you get 100% PAID weeks prior and save yourself a huge headache.
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August 2024 by James Reesor
Casually mentioned that we were there for a birthday as we were paying, and the staff went above and beyond to prepare a nice little birthday celebration table (note that this was a group folks aged 30-40), along with excellent service throughout the night. Kudos to the staff for preparing a fun evening for us!
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July 2024 by Leila Kakyshova
One of my favorite things to do in Kitchener. Nice place with nice service.
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July 2024 by Brahmpalsinh Jhala
I recently visited AMF Frederick Lanes and had a fantastic time! This bowling alley boasts a large number of lanes, making it a great spot for both casual and serious bowlers. However, if you're planning to visit on the weekend, I highly recommend calling ahead to check lane availability, as it can get quite busy.
In addition to bowling, AMF Frederick Lanes offers a variety of other activities. They have a fun arcade with a wide range of machines and games, perfect for keeping everyone entertained. There's also a small kitchen area where you can grab some food while you play. The food is convenient and tasty, adding to the overall enjoyable experience.
Overall, AMF Frederick Lanes is a wonderful place for a fun outing with family or friends. Whether you're there to bowl, play arcade games, or just hang out, you're sure to have a great time!
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July 2024 by cylie kuehl
I've been coming here throughout my childhood and still as an adult I come maybe once a month.
The service is always great and lanes are well maintained - although occasionally we have issues with the ball return or pinsetters but those issues are generally minor. Most issues are caused by patrons which are often dealt with quickly.
One thing that always stands out is how somehow they still don't have cider available at the bar. 10 beers in bottles, another 8 on draught, (some available on both), and 2 tallboy cans and they still can't stock a single cider? What's a girl gotta do to get a Strongbow around here?
Anyway, other than that, they're fine. I'll come here over KingPin any day.