Urban Barn Kingston is known for its friendly, helpful, and efficient staff, providing excellent customer service both in-store and over the phone. Customers often mention how approachable and caring the staff are, with staff members like Gage and the store manager going above and beyond to assist with furniture selections and orders. The store offers a wide selection of high-quality furniture and decor, which is admired for its style and durability. The store itself is clean, organized, and visually pleasing, creating a welcoming shopping environment. Shoppers appreciate the store’s great products, new items, and the attentive service they receive, making repeated visits enjoyable. Whether purchasing a leather chair or a sideboard, customers feel well looked after and satisfied with their experience. Overall, Urban Barn Kingston provides a positive shopping experience marked by helpful staff, quality products, and excellent service.
The sales rep was helpful, I asked her opinion and followed it, came home and glad I listened, it looks really nice!
January 2026
Worked with an associate who walked me through a number of options for coffee, end tables and sofa tables. I don’t like matching pieces and together we came up with some great ideas. Very happy with my purchases.
December 2025
Today 2 wonderful lady's helped us out, they found what we needed. Thanks so much 🙏❤️