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September 2024 by S P
The majority of the associates are poorly trained at the location in Kingston. Only one young woman helps the customers while the others try to make themselves look busy and avoid communicating with the customers. They won’t make eye contact, even when you ask for help.I feel awful for the one associate that is the strong worker having to recognize that the rest of the staff sucks.You need a better Manager if they are unaware that the way they trained the associates is terrible.
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June 2024 by Linda Marois
Huge selection of shoes, but they don't carry small shoe size 5 for women.
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May 2024 by Vitor Brumatti
Very nice store, with good products and great prices. The staff is very nice too
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March 2024 by kaizerothegreat
An employee named Tola Agunbiade helped me last Christmas at The Shoe Company in Whitby. I found out today that he also had an affair with my girlfriend. This man is a dirty cheating liar. I don't ever plan on shopping here again.
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February 2024 by Athar Qureshi
Good prices!
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January 2024 by First Last
Dude wouldn't get off his phone to cash me out.... I had to ask him 3 times if he would mind taking my money...
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December 2023 by Marg Chase
I went into the store with a link on my phone to their web site. The young girl at the cash register was very helpful. I brought up the link with a photo of the shoe I was there to purchase for a Xmas gift. She looked it up on her computer and found that it was in stock in the store and went and found the shoe. It was so nice not to go hunting for it. I was in and out of the store in no time with my purchase in hand. That young lady is a keeper.
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November 2023 by Scruffy Furn (ScruffyFurn)
Found my wife's dress shoes last minute. Large variety of shoe types. Custom service was excellent.
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September 2023 by Debby Greffe
Great variety
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September 2023 by L Murphy
Great sales
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August 2023 by Bev Faria
I’m extremely disappointed , I had something in mind to purchase , and use my points , to find out my points expired .If your going to have a points account , then perhaps you should inform customers that they expire at time of purchasing a item . I also noticed new staff aboard , and not at all helpful very disappointing
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August 2023 by Lily Differ
Got a great pair of shoes for my daughter's wedding! Matched the dress, perfect size and they were 50% off was a good visit
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August 2023 by Brad Delaney
Great store and amazing prices I wanted a certain pair of shoes they had on sale and they didn't have them so they ordered me a pair thanks for doing that for me
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July 2023 by Ashley Whiten
Update your hours. Sundays are supposed to be open until 6. I came at 4:58 and i was told by people inside behind locked doors they were closed.
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May 2023 by Karen Moon
Very small sizes. Nothing in my size. Not everyone has tiny feet.Very disappointed. Went downtown to Beckers and bought 3 pairs.You need to do better.