“Thank you so much for helping me to day Rajat. You were amazingly good at solving my problem with my cellphone. You did it with patience and managed to teach me things as you solved my problem. Thank you. Best service I have ever had .
I will be back, and I will recommend you to friends and family. You made my day.?WOW”
“Fred R. provided us (2 geezers?)with exceptional service. He was very professional, efficient and patient. His colleague Curtis was very helpful as well. We are pleased with our purchases and commend your staff for their personable, attentive and professional demeanor.”
“Kajal helped me to get the new iPhone pro I had to gift that phone to my sister and she helped me to deal with customer service representative and reduced the accent issues and language barriers”
“Josh at the Cataraqui Mall in Kingston was a tremendous help to me today. He was extremely patient ( with a senior customer) and knowledgeable not only with the various plans Telus and Kudo offer, he listened to my situation and assessed my needs before laying out the various options. He also did not pressure me to make a decision immediately but gave me time to talk it over with my son. He also is going to call me back in January if I have not gotten back to him in the meantime. He also asked about my current Internet provider and whether he could give me a better price for that. In the future if Telus gets TV I would consider looking at a bundle option. Finally, he went over and above in straightening out an issue with my Gmail app on my phone and collecting all my icons onto my first screen. Thank you Josh, and also Crystal, Evan and Abby for being such a great team as Josh consulted with his team mates at different points and they looked after others coming in so no one went without service. I can't say enough about how much I appreciated the customer service of this team.”
“If you want exceptional customer service I highly recommend going to see Mike S! He was so informative, helpful, kind and went above and beyond to help me with my phone and plan. I am so happy I trusted my gut and didn't settle at the first store I went to.”
“Went there to get a glass screen protector for my phone last week. The woman who helped me was the nicest soul! So friendly and so helpful. Will definitely be back for anything else I might need! Thank you for your kindness!”
“Amazing experience at the store today very good prices mosin is an excellent worker very amazing prices and amazing work by for the best experience ive ever had dealing with phone or I pad or laptops in my life 5 star rating”
“(Koodo kiosk now Koodo/Telus) Fahad helped me score an amazing deal on my new iPhone. He asked me important questions like where I work - I ended up qualifying for the Exclusive Partner Program which gave me a huge discount (with Telus) - and if I wanted to trade in my old phone which I never knew you could do until today. Fahad was very patient with my many questions, explained things clearly and was very kind. Thanks for a great experience.”
“I recently went into Best Buy mobile as I had an issue with my brand new phone. I called my carrier company multiple times for help as well as Apple (phone is an iPhone). I did not purchase my phone through Best Buy mobile however Liz at the Kingston location was amazing. I was extremely stress out as no one was listening to my concerns about my phone and giving me the run around and Liz personally helped me. She was able to get my phone working properly and I will forever be grateful for that. I will forever and a day continue to go to that location simply because of her and her wonderful customer service.
Thank you again Liz for helping me and actually listening to my concerns!”
“I have another wonderful experience and best costumer service with Joshua again today. He help us walk through the best possible network suitable for my friend's needs and budget.
He helped me also when I was struggling with my previous network before. I will never hesitate to refer Jushua again.
Keep up the good work and thank you.”