Food Basics in Kingston is known for its friendly and helpful staff, especially in the produce department where employees are always nice and make shopping pleasant. The store offers fresh, moist fruit and vegetables, maintaining a high standard of quality. Customers appreciate the quick-paced environment that helps them find items efficiently, making it a convenient choice for busy shoppers. The store also provides ample parking, although it can be crowded during events like Kingston fronts on Friday evenings. Customers have praised the staff for going above and beyond, such as helping with checkout issues and covering small transaction differences. The store has a good product selection considering its size, with many regular customers returning for years. However, there have been some recent product discontinuations, including specific cleaning products and cheeses, which disappointed some shoppers. Overall, Food Basics is seen as a great place with a positive atmosphere, friendly service, and quality products, making it a top grocery store in the area.