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November 2024 by brittney healey
Customer service is unhelpful.and rude. Takes over 20 min to answer the phone.
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October 2024 by Anthony Newton
Trying to phone this place to find out anything is a nightmare. Someone hangs up, the next time the pressing of the required number for a department also gets a hang up. The next time someone transfers me. No one picks up. Waiting and waiting just for me to give up. Why bother having a phone system there? No I'm not going over there to find what I need. I went somewhere else.
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October 2024 by Paul Allen
pretty good place, walart
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October 2024 by milk_ 13
Walmart
A work of art
So beautiful I could cry
my love shall never die
for this wonderful store
it's all you want and more
save money, live better
is their motto
and with these prices
I never want to go
go back to my old ways
my boring grocery store days
so sad and lonely
oh if only
I had a store as wonderful as you
Walmart
you save my money
and my life.
(But your toilet paper is too thin)
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September 2024 by Rose Dewitt-Bukater
I’d like to make a complaint about the grocery pick-up department. I drive for doordash and pick up from here regularly. First off I’d like to say it’s the LONGEST wait in town to pick up an order. It takes about 30 minutes for an employee to come out. Secondly, the employees make us wait about 30 minutes to tell us an order isn’t in the system, an order has been picked up by another driver etc. Thirdly, they’re always bringing the orders out unbagged, some employees will walk away and have us bag it ourselves. I always dread picking up orders from here.
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September 2024 by Jordo Ali
Don’t ever go here As 20year old growing up in a Muslim I have never eaten bacon in my life, I am a very low temper person so when I mean I’ve never been so upset, I order a junior chicken sandwich which I have never ever got bacon on it doesn’t even come with it and the best rthey can do is apologize it is ridiculous this isn’t just a diet thing we’re talking about this is religion I have never been so offended in my life. Lucky I’m a big enough person to not whip that sandwich right at them because I have enough self control
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September 2024 by Katie
my last 6 deliveries have not showed up and it’s so disappointing not being able to rely on! i’ve been on the phone/online chat with so many different representatives and no one will provide compensation or give me an answer as to why this is happening ?
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August 2024 by Nick
Nice Walmart
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August 2024 by the albanis
apparently their customer service team needs to be properly educated on their return policies. your not “doing me a favour” - it’s written on the back of your receipts and on your Canadian website. maybe try doing your job correctly ??♀️
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August 2024 by Sandra Dickinson
Not as good as the Aurora or Bradford locations
So today, on a Friday summer evening, there was only 1 checkout person on. I ended up in the Self-checkout where I had to wait for a Supervisor to authorize my wine. 2 of us complained to her about the need for more checkout people - she was rude and ignored both of us. When I came out to the car park, the cart place was full. Clearly the manager needs to put more people on and train them in customer service. I work in Newmarket - I'm going to try their Walmart next time!
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August 2024 by Michael T.
Very poor customer service. Was there for passport photos, paid upfront online as they requested on their website. People at the photo centre say they are not trained to do passport photos, and advised to come back tomorrow, as then maybe someone trained might be there. Ok, went to customer service. Woman at customer service has no clue and says they don't do passport photos at this location. Then she calls photo centre, and the answer is they cannot do passport photos because the camera just broke down.
Conclusion: Do not come here for passport photos or if you expect customer service.
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July 2024 by Victoria Bordun
It's a walmart what can I say
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July 2024 by Kate Rennie
*Update: order was finally “ready” at 2:30pm which I would have been will to accept but I wasn’t offered so much as an apology for having to wait or for my order that didn’t exist miraculously appearing. Won’t be using this grocery pick up service again.
Grocery pick up window times are a joke. I placed an order for pick up between 1pm and 2pm. I found it odd that by 1:30pm the order still was not displaying as “preparing” but decided it was likely an app error and headed to the store anyways to ensure I made it on time for pick up.
When I arrived, I had to call the number as the app was not allowing be to check in, due to my order not displaying as “ready for pick up”. Again, no problem, technology has issues, I get that.
I had to attempt to find an employee as the grocery pick up number doesn’t have an option to speak to anyone, and my order number could not be found. They also could not find my order and made me sit in the parking lot for 20 minutes (and waiting) before anyone could give me any answers regarding my order.
Not impressed at all. Now I have to drive another 30 minutes home with a very hot and cranky baby because we have been waiting for over an hour on this order
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July 2024 by Lynn Fairweather
Great staff
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July 2024 by RomanPlayez _YT
Manager kicked us out because we moved a bike back into its place. Absolutely terrible service. Not coming back
