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January 2025 by Neal
Very clean, staff were extremely friendly and helpful. I would recommend Honda to purchase any vehicle, new or used and I commend their service department for being prompt and going above and beyond! Shoutout to Jason, Jon and the crew there
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January 2025 by Alexandra Rozender
Honda Kenora is always able to fit me in for an appointment that works with my schedule and get me back on the road super quickly. I am grateful for their excellent service and friendly and accommodating staff.
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December 2024 by Fola Adeleke
I purchased my vehicle just two months ago, and my experience since then has been nothing short of frustrating. Within weeks, I encountered serious issues with the car, including a broken door lock mechanism (requiring two roadside assistance calls) and a loose crankshaft pulley.
I reported these problems to the dealership, and after waiting three weeks for an update and several false communication that the part was ordered, I was told I had to wait an additional 40days.
The lack of urgency and communication from this dealership has been extremely disappointing. Their delays have left me without reliable transportation, having to delay my relocation plans, and caused unnecessary stress.
I would not recommend Kenora Honda based on my experience with their service department. I sincerely hope they improve how they handle post-sale customer issues.
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November 2024 by Erin Collins
I've had my CR-V for about a week now and I couldn't be happier with the product and service. Jason, Jonathan, and Tanya made the experience, including the out of town delivery, such a breeze. If any of my friends are ever in the market for something new, I will definitely be suggesting the team at Kenora Honda.
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November 2024 by Melanie Kolisnik
I recently sold my truck to the Morris Group/Kenora Honda and am very pleased with the overall experience. Knowledgable, friendly Sales Representatives were honest and fair in the valuation of my vehicle, offering me the best deal possible! No wait time either. I had a cheque for the sale in less than an hour!
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November 2024 by Morgan Redford
If I could give 0 stars I would. Been looking at a Honda for a while now and thought I'd give Kenora a try. So very unprofessional and absolutely horrible to deal with, tried to use their trade in caclulator to see what I can afford for payments with a trade in, only to receive a text message from their sales guy asking me to stop. Very upset. Was willing to pay good money and give a good down payment on vehicle but I will gladly take my business elsewhere now.
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October 2024 by Parmis Meshgi
I recently visited Honda Kenora for an oil change, and from booking the appointment to picking up my car, the experience was exceptional. Jason took incredible care of me—he was so accommodating that he didn’t even let me open the door myself! He thoroughly explained what to expect, provided an upfront cost estimate, and arranged a drop-off and pickup from a nearby café while my car was serviced.
Traveling with an RV can be tricky, but Jason even organized parking for it during my appointment. When I returned, my car was not only serviced but also washed—the exterior looked spotless! Everything was seamless and exceeded my expectations. Highly recommend Honda Kenora for their outstanding customer service.
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September 2024 by Jonathan
Great place to service your car, almost always same day or next day appointments.
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September 2024 by B&T Bebchuk
Great experience for us at Kenora Honda! Very professional, knowledgeable, and considerate service. Great communication and helpful when we had a problem, despite being new customers. This dealership has a clean and modern vibe while maintaining traditional service values that are hard to find these days. We will be happy to return and for future vehicles. Thank you Kenora Honda!
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September 2024 by Jerod Gee
Our experience with Kenora Honda was nothing short of fantastic. Our salesman Travis was very knowledgeable and incredibly courteous. Chloe in financing was very friendly and made the entire experience stress free all while explaining everything very thoroughly. We are incredibly happy with our new vehicle and we look forward to continuing our relationship with Kenora Honda for future purchases! Thank you!
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August 2024 by Nancy Griffiths
The service team at Kenora Honda is fantastic! The customer service from the staff is top notch. A huge shout out to Jason Burmachuk ... he is always so pleasant & easy to talk to ... a model employee. Keep up the great work!
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August 2024 by Bijo Sunny
Thank you for the opportunity to discuss my experience after seven months. I did not want to share my experience publicly, so I chose to write an email, as you suggested. Thank you.
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July 2024 by Teen
Service was terrible, if you need parts you could be waiting a very long time and misled about the parts even arriving or ordered. 2 years of being told parts are on the way and never even ordered. 4th Honda and my last due to this dealership
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June 2024 by JJM
They deliver to Thunder Bay and made the purchasing process very easy. Excellent client service. Hats off to Chloe and Jay in particular
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June 2024 by José Pablo Fernández Araya
Great experience🫶🏻
