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“Dustin was super helpful when assisting me in loading a large box into my SUV. After the box didn’t initially fit, instead of just giving up and saying I should come back with a different vehicle, Dustin safely did surgery on the box to ensure that it would fit without damaging the contents. Not too many people would take the time to help like that. Thanks again Dustin!”
“Great customer service at the store. They went above and beyond. From cashier to manager, everyone had a positive attitude. Nice to do business with good people.”
“Came in for an order pickup of mulch and two tanks of propane. Michael at the service desk was amazing and super helpful. Purchased two tank refills but they ended up only having one available. He apologized for the inconvenience and offered to help with the refund for the extra tank right away so I didn't have to wait in line. He was personable, friendly and very helpful. Keep up the great work and to the entire team as I shop at Home Depot daily - they are really really good especially at this location.”
“We had excellent assistance from a young man (Addison) in the garden centre. He had to cut open a new pallet of dirt (and did it speedily) loaded 25 bags of earth in our truck with a smile on his face and wished us a good evening when he was done . Fabulous service and a very courteous and professional young man, hustling while he worked.Oh and the garden centre has a great selection at reasonable prices”
“I purchased a custom kitchen at Rona boul. from Plateau to Gatineau, I did business with Gino Pimentel. WoW WoW WoW, we had 5 star service, we met with Gino 3 times to do the evaluation, the plans and the final order. Gino is a very human person, attentive to our needs, good advice and very patient. He was able to answer all our questions, we always felt kindness and above all the concern to guide us well in our choices and our final decisions. We are very very satisfied, our kitchen has been installed since September 2024 and we are very happy. Thank you Gino for your 5-star service, your professionalism, your patience and the love of your job. You are an exceptional employee and Rona should be proud to count you among their dedicated employee. I have worked in customer service for 38 years and when I make a comment it is because I mean it.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“This Home Hardware is exceptional! What an impressive store from the organization, inventory and staff! The store was clean and the staff were incredibly knowledgeable, friendly and helpful-especially a gentleman by the name of Alan. The location was bright and appealing and also had a lovely gift section in addition to typical hardware items.”