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November 2024 by Jill Nansen
Absolutely amazing Service experience. Adam came and thoroughly cleaned our fireplace. Our fireplace was not working before he arrived and he got it up and running. We were told by previous company that we needed parts. Adam was very polite and explained what he was doing as he did it. Thank you so much, Adam. I’m sure we will see you again.
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October 2024 by James Carson
Excellent service, timely and excellent workmanship.
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October 2024 by maya kiwan
Terrible service. Do not purchase any products from them. We had called to fix a part on our pool heater back in June we have received zero updates as to when we will be getting the new part. They never call back and has been giving us the run around for months now.
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September 2024 by Chantal Poirier
Very professional and knowledgeable team. Great customer service.
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August 2024 by Mark Kaye
The AC install was ok, but...
They moved my UV light up for taller A-frame but drilled the holes too large for the mounting screws, they were just hanging, found larger screws
Melted UV light with torch while soldering copper tubes, didn't mention it, found it because I could still smell burnt plastic after installers left. Harding replaced with new one next business day.
Next day found plate opposite A-frame hanging off because they removed all the screws and just pressed it back in place with the existing aluminum tape. I found some screws and new tape
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August 2024 by Ghazi Elrassoul
I am very impressed and pleased from the in-house service. Steve fixed our issues and spent a good time to explain the Eco bee features. He is very professional with a strong knowledge of the products and services
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July 2024 by Jason Lutes
We've had Harding clean our air ducts and they always do an excellent job. We recently had them come in to check our AC when it wasn't running during a heat wave. Would have paid anything to get that sweet AC running again. Turns out it was just a blown fuse we missed. Honest people!
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July 2024 by Victor Lee
Harding technician was very helpful in choosing an appropriate air conditioner for my house. They were professional and punctual. Price was also better than the other three companies I got quotes from. I have no concerns that my air conditioner unit will work well for me.
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July 2024 by Terry Stansel
Team Harding installed my new air conditioner one week after getting the quote. Mark and Matt arrived on time, went straight to work and did an excellent job, cleaning up everything perfectly!
They were so easy to get along with and my new air conditioner just hums so quietly. Great price, great service, great people!
Team Harding truly deserves a 5 star rating, I highly recommend this company. Thank you so much!!! ?
Terry Stansel
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July 2024 by A B
I'm giving 0 ?
On June 17, 2024. I Needed service for my Keeprite ac. Had error F3. Serviceman came. Said he had no knowledge with the brand. He spent 20 minutes! Googling our model and error code. Nothing. You would think he'd call the office and see if someone else has the knowledge. My husband told him straight out. A squirrel(s) chewed off the black insulation foam covering the pipes. And it probably chewed a wire. Since both of the units displayed an F3 code. After my husband repeated the same thing... for the 3rd time! The guy finally went out, took the panel off the unit. And voilà! The temperature sensor was chewed. He turned to my husband and said with a laugh."Thanks for pushing me to look." What?! He shouldn't have to be told what to do. He's the"professional." Then took off the plastic holding the split wires together. And just left them exposed. After all that. He then asks my husband if he had a voltage tester? Shouldn't he have one with his tools. I felt like we were in the Twilight zone. At this point. I just wanted this man to leave. He said WE needed to order the part. Wouldn't that be his job. I'm on speakerphone from work. I
asked him couldn't he order the part? Said he probably could, but it would take forever. Really!? I told my husband "he needs to leave. Tell him to just go!" And "Let him know I'll be calling the office to deal with the bill and the
matter. However, my husband was told he needed to pay and deal with the office. So, he paid. $111.87. I called their office the ame day. Monday. I left a voicemail for Tina. Unfortunately, I missed her return call. I called
back and left another message apologizing for missing her call. Next day. Tuesday. Left her another message. Nothing. Wednesday. Left 2
another message. Still Nothing. I called again in the afternoon. I spoke with Amanda. I told her that I'd been calling ALL week, and left numerous messages for Tina. And she's never called me back. She asked what it was regarding. I told her everything above. And that I was not happy with the service I received. She was very understanding of my frustration, and said I was justified in my feelings. Said she would actually pass the information to the supervisor in charge. And have them call me latr that adternoon. Almost 3 weeks later! And a complaint submitted to the BBB. I'm still waiting for someone to call. And acknowledge my issue. This is unacceptable on all sorts of levels. How do you not return calls from one of your customers who's having an issue. And speak and try to resolve the matter. This company doesn't value their customers. I called another company, mentioned the service we didnt receive from Harding. They came the following day. Ordered the part. And our ac was running before the end of the following week. They didn't even take payment after the job was done. They did call to make sure everything was to our satisfaction. And they'd be emailing me the invoice. I'm still waiting. What wonderful people and impeccable customer service.
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July 2024 by Noella Morvan
Thank you so much for the great work!!
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July 2024 by Yves Morvan
Amazing work! Absolutely great work! Thank you so much!
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June 2024 by Nick Roy
Quick, friendly, and informative service on the initial free consultation, fantastic pricing, a fast install time on the new furnace we purchased, and generous warranty support. Harding has been excellent for us and we are grateful to have done business with them!
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June 2024 by John Owens
We recently purchased a new wood burning fireplace from Team Harding and are delighted with the experience. From John in sales, Christine in sales support and coordination, Luc and Austin the installers, and Jason and Brandon the finishers that did an amazing job on a challenging tile installation, Team Harding did a fantastic job and the project went extremely well. We are thrilled with the final result and highly recommend Team Harding.
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May 2024 by Madawaska
Very skilled, knowledgeable, personable service with this team.
My fireplace was assessed, needed parts, and works like new now.
The office communicates very well on timing of appointments.
I will recommend them to my friends and family.
