Food Basics is a decent store with generally clean and organized aisles, offering good quality items at decent prices. It is a frequent choice for staples in dry, frozen, and boxed goods, with dairy and produce also considered fine. However, the store is very small and often sells out of flyer items. Selection can be lacking in specific departments like gluten-free and dairy-free products. Some customers note the store can feel unorganized at times. Since installing self-checkout, service has declined, with staff perceived as less customer-oriented than at other grocery stores.